What are the responsibilities and job description for the Employee Relations Specialist position at Community Options, Inc.?
Employee Relations Specialist
Location: Princeton, NJ, United States
Date Posted: Sep 24, 2025
Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking an Employee Relations Specialist to join our team in Princeton, NJ. The Senior Employee Relations Specialist is responsible for overseeing complex employee relations (ER) investigations, providing expert advice to HR professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements. In addition to investigations, this role supports the development of ER programs, assists with policy creation, and ensures adherence to HR compliance standards. The Senior ER Specialist also guides HR Generalists (HRGs) in best practices, playing a critical role in fostering a positive, inclusive, and compliant workplace environment, while mitigating risks related to employee relations and HR compliance matters.
Starting Salary: $70,000
Work Hours: 10am - 6pm
Responsibilities
Lead and manage complex investigations related to employee misconduct, discrimination,
harassment, and other ER issues
Conduct thorough interviews with complainants, respondents, and witnesses to gather and
assess all relevant information impartially
Provide clear, detailed investigation reports, outlining findings, conclusions, and recommended corrective actions
Collaborate with senior HR leadership to drive resolutions and ensure actions are compliant with organizational policies, employment laws, and regulatory standards
Serve as a key resource and provide ongoing mentorship and guidance to HR Generalists (HRGs) on employee relations cases, conflict resolution, and performance management
Offer hands-on support and direction for less complex investigations managed by HRGs,
ensuring consistent handling of cases across the team
Lead the development of investigation best practices and ensure HRGs are equipped with the tools, resources, and knowledge to manage cases efficiently
Provide expert-level advice to HRBPs and HRGs on complex employee relations matters, helping them navigate difficult situations and make informed decisions
Partner with HR leadership to identify trends and recommend strategies for improving
employee relations and workplace culture
Ensure compliance with federal, state, and local employment laws and company policies,
advising managers and HR professionals on regulatory matters
Assist in the development, implementation, and continuous review of ER and HR compliance policies and procedures to maintain adherence to legal requirements
Analyze employee relations and HR compliance data to identify trends and provide insights to HR leadership, helping to proactively address recurring issues
Maintain accurate and confidential records of employee relations investigations, complaints, and compliance activities, ensuring they meet legal and organizational standards
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
Bachelor’s degree in human resources, business, or related field (required)
Minimum of four years of experience in employee relations, investigations, or conflict
resolution in a fast-paced environment
Proven ability to handle complex investigations and provide strategic ER and compliance advice to senior leadership and HR teams
In-depth knowledge of employment laws (FMLA, ADA, Title VII, etc.) and HR compliance best practices
Excellent verbal and written communication skills, with a demonstrated ability to produce clear and concise reports
Proficient in Microsoft Office and HRIS systems
Experience in a nonprofit or healthcare environment
Strong mediation, conflict resolution, and leadership skills
Employment is contingent upon successful completion of checks of criminal background,
central registry, child abuse registry, and drug testing
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays—Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
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