Program Coordinator

Come Work with Us!

Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to the individual. Through our person-centered approach, we can assist many people to recognize their potential. At Community Options, we have lots of opportunities for advancement, which means working with us offers countless ways to make an impact with a fast-growing company!

The employee will coordinate services for customers assigned to his/her caseload as well as supervise select support staff. Services include, but are not limited to housing, finance, family relationships, social activities, education, employment, health, recreations, mobility, protective services, and records. Coordination of services also includes the development, implementation, and review of the Overall Service Plan (OSP). The OSP identifies the individualized support needed to achieve greater independence and participation in their community.

The position has three main functions: provide support to customers in identifying and attaining life outcomes; supervise and direct support staff; and ensure supports provided by Community Options reflect the highest quality as defined by the accreditation standards from the Council on Quality and Leadership (CQL) and the ND DD Division.

Why Community Options?

• Health, Vision, and Dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!

The salary for this position is $20 - $25 an hour depending on experience (DOE).

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Minimum Qualifications:

• Bachelor’s degree required, in Human Services, Developmental Disabilities, Social Work, Psychology, Behavioral Sciences, or a related field preferred.
  • For any Bachelor’s Degree not in the above-related fields, must have DD certification.
• One (1) year of experience in developmental disabilities (DD) or a related field is required.
• Access to working mobile phone (iPhone/ Android)
• CPR and First Aid certification, or ability to obtain successfully during new hire training period
• A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs
• Successfully pass a criminal background check, including Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval
• Completion of training as required by Community Options

Must possess certain basic skills, including the ability to:

• Accurately observe and recall surroundings and events
• Communicate information, concisely, and accurately
• Read, write, understand, and apply written instructions in English
• Complete basic computer-related tasks
• Make ethical and professional decisions
• Organize and manage tasks
• Provide quality customer service
• Work as part of a team
• Commitment to company values

Other Skills and Experience:

• Team player; good organizational and communication skills
• Proficient computer skills including experience with Microsoft Office, Word, Excel, and PowerPoint
• Strong organizational and time management skills
• Ability to communicate effectively in writing and orally
• Knowledge of community events and opportunities for customers

Reporting to this position: Assigned support staff

Physical Demands and Work Environment: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.  Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required. Must occasionally lift and/or move objects weighing up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers who exhibit behaviors that would require the employee to use possible physical de-escalation techniques
• Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency's needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

The employee is expected to adhere to all department policies and to act as a role model in the adherence to policies.

Equal Employment Opportunity

Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

Salary : $21 - $26