Membership Growth Specialist

Summary

The Membership Growth Specialist is responsible for establishing relationships in the community and building links with the medical centers; they are primarily responsible for connecting with people. They represent the company and serve as a liaison between the organization and the community.

Duties and Responsibilities

1. Cultivate strong relationships and build a work plan with health plans, individual agents, brokers, social workers, case managers, senior housing managers & community partners.
2. Overseeing the planning of outreach strategies.  
3. Build a sales pipeline by generating leads from field activities, networking, referrals, and outreach.
4. Implement, manage, and monitor sales activity to meet the department’s business plan and market share objectives.
5. Maintain a calendar of outreach activities and community events. 
6. Set up community events to bring in prospects but also support our brokers and agents.
7. Generate strategies to impact different geographical regions and people from different status.
8. Make strategies to attract new patients to the clinics by guiding them on all our services and visit them at home if necessary.  
9. Complete new patient documents, coordinate a tour of our facilities and schedule their first appointment. 
10. Always provide customer service in order to ensure patient retention. 
11. Works directly with the marketing department in the creation of the sales campaigns focused on communicating and nurturing relationships with customers, and maximizing potential revenue.
12. Performs other duties as assigned.

Qualifications

Education/Experience:

1. Minimum of two years of experience in the field
2. Self-motivated and enthusiastic individual
3. Good attitude and willing to assist in the community
4. Team player
5. Detail-oriented individual with skills to handle multiple projects at a time
6. Knowledge of social media and marketing platforms 
7. MS Office programs experience including excel.

Skills:

1. Use relevant information and individual judgment to determine whether events will generate ROI for the organization. 
2. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices. 
3. Use decision making skills to identify alternative solutions and resolve problems.
4. Ability to work with individuals inside and outside the organization, in professional and courteous manner.
5. Ability to work well and maintain relationships in a team environment.
6. Understand written sentences and paragraphs in work related documents.
7. Strong ability to use independent judgment and initiative.
8. Organized and able to manage competing priorities.
9. Ability to use resources to solve problems and resolve issues as they arise.
10. Be proactive and adaptable in order to meet the needs of the company.
11. Strong written and verbal communications skills
12. Must be detail oriented.
13. Strong organizational and interpersonal skills.
14. Bilingual skills preferred (English/Spanish or English/Creole)