What are the responsibilities and job description for the Enrollment Team Member position at Community Impact Group?
Our team is growing, and we’re looking for energetic, people-focused individuals to join our team as an Enrollment Team Member. In this face-to-face role, you’ll work directly with customers throughout the community, helping them learn about available services, complete enrollments, and feel confident every step of the way.
If you enjoy meeting new people, working in a fast-paced environment, and being part of a supportive, upbeat team, this is a great opportunity to build valuable communication and customer service experience while growing professionally.
What You’ll Do as an Enrollment Team Member
- Interact with customers in person and provide friendly, informative support throughout the enrollment process
- Help customers understand available service options and recommend solutions that fit their needs
- Guide customers through account setup, application completion, and service activation steps
- Answer questions clearly and professionally while creating a positive customer experience
- Maintain accurate customer records and update enrollment information using company systems
- Follow up with customers when needed to ensure satisfaction and successful enrollment completion
- Work closely with team leaders and coworkers to meet daily and weekly performance goals
- Represent Community Impact Group with professionalism, enthusiasm, and integrity in every interaction
What We’re Looking For
- Strong communication and people skills
- A positive attitude and outgoing personality
- Comfortable working directly with customers in a face-to-face setting
- Someone who is motivated, coachable, and eager to learn
- Ability to stay organized and multitask in a fast-paced environment
- Team-oriented mindset with a strong work ethic
- Customer service, retail, hospitality, or sales experience is a plus, but not required
What We Offer
- Hands-on training and ongoing mentorship
- A supportive, energetic team culture
- Opportunities for growth and advancement
- Weekly team-building and networking opportunities
- The chance to build real-world communication and leadership skills
We believe great customer experiences start with great people. If you’re ready to grow your confidence, develop valuable skills, and be part of a company that values energy and teamwork, we’d love to meet you.
Pay: $900.00 - $1,200.00 per week
Work Location: In person
Salary : $900 - $1,200