position: | SCHOOL-BASED HEALTH PROGRAM DIRECTOR |
POSITION RESPONSIBILITIES (THIS IS An EXEMPT POSITION) |
Program Leadership and Operations |
- Provide strategic, operational, and administrative leadership for all school-based health program activities across multiple school campuses and service locations.
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- Direct daily operations of the school-based health program, ensuring efficient, effective, and consistent delivery of services across all assigned schools.
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- Develop, implement, and continuously improve operational workflows, policies, procedures, and service delivery models to support program goals and compliance requirements.
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- Monitor school-level utilization, productivity, staffing patterns, service volumes, and operational performance, making adjustments as needed to optimize access and efficiency.
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- Lead program expansion, implementation of new initiatives, and operational improvement projects.
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- Ensure adequate operational coverage during staff vacancies, leaves of absence, school closures, and other service disruptions.
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Staff Supervision and Performance Management |
- Directly supervise school-based nurse supervisors, clinical supervisors, behavioral health supervisors, administrative personnel, and other assigned staff.
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- Establish clear performance expectations, accountability measures, productivity standards, and service delivery goals for all program staff.
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- Conduct regular one-on-one supervisory meetings, team meetings, performance evaluations, coaching sessions, and corrective action processes as needed.
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- Monitor staff attendance, punctuality, productivity, documentation compliance, and overall job performance.
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- Foster a culture of professionalism, accountability, collaboration, customer service, and continuous improvement.
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Workforce Recruitment, Retention and Development |
- Collaborate with Human Resources to recruit, interview, select, onboard, and retain qualified school-based health personnel.
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- Develop workforce recruitment and retention strategies to address staffing shortages and support long-term program stability.
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- Participate in workforce planning and succession planning activities.
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- Monitor employee engagement, job satisfaction, turnover trends, and retention metrics and implement improvement strategies as appropriate.
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- Support staff recognition and professional development initiatives to promote employee retention and career growth.
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Training and Professional Development |
- Develop and oversee comprehensive orientation and onboarding programs for newly hired school-based staff.
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- Ensure staff receive training on organizational policies, school-based workflows, clinical protocols, documentation standards, EPIC workflows, HIPAA, FERPA, grant requirements, and regulatory expectations.
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- Identify ongoing training needs and coordinate continuing education opportunities for clinical and non-clinical staff.
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- Ensure competency assessments are conducted and documented for all required program functions.
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- Develop training materials, standard operating procedures, workflow guides, and resource tools to support staff performance and consistency.
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Quality Improvement, Compliance and Documentation |
- Oversee quality improvement activities, documentation audits, chart reviews, workflow assessments, and performance monitoring initiatives.
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- Ensure compliance with grant requirements, organizational policies, clinical protocols, accreditation standards, and applicable federal, state, and local regulations.
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- Monitor documentation quality, timeliness, completeness, and compliance within the electronic health record and other required reporting systems.
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- Develop and implement corrective action plans when performance or compliance deficiencies are identified.
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- Utilize program data, audit findings, and performance metrics to drive operational improvements and improve service quality.
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Behavioral Health Integration |
- Oversee the School-Based Behavioral Health Coordinator to support integration of behavioral health services within school-based settings.
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- Coordinate implementation of behavioral health screening, referral, counseling, crisis intervention, care coordination, and telehealth services.
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- Ensure effective communication and collaboration between medical, nursing, behavioral health, and care coordination teams.
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- Monitor behavioral health performance and collaboratively develop corrective action plans when performance or compliance deficiencies are identified.
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- Support development of integrated care workflows and multidisciplinary care planning processes.
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School District and Community Partnerships |
- Serve as the primary operational liaison with school district leadership, school administrators, school nurses, and other educational partners.
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- Develop and maintain strong collaborative relationships with principals, assistant principals, district staff, and community stakeholders.
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- Participate in district meetings, school meetings, collaborative planning efforts, and community partnership activities.
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- Address operational concerns, service issues, and stakeholder feedback in a timely and professional manner.
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- Represent the organization at meetings, presentations, and community events related to school-based health services.
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Financial and Grant Management |
- Collaborate with Finance, Grants Management, and senior leadership to develop, monitor, and manage program budgets.
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- Monitor staffing expenditures, grant allocations, contractual requirements, and budget performance.
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- Assist in preparation of grant applications, program budgets, progress reports, performance reports, and contract deliverables.
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- Ensure grant-funded activities are implemented in accordance with approved scopes of work and funding requirements.
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- Monitor resource utilization and recommend operational and financial adjustments to support program sustainability.
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Strategic Planning and Program Development |
- Participate in organizational strategic planning and development of long-term school-based health program goals.
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- Identify opportunities for service expansion, innovation, partnership development, and operational improvement.
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- Utilize data and stakeholder feedback to inform program planning and decision-making.
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- Develop and present reports, dashboards, and recommendations to executive leadership regarding program performance, challenges, and opportunities.
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- Participate in organizational strategic planning and development of long-term school-based health program goals.
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