Chief Medical Officer (CMO)

POSITION SUMMARY

Under general administrative supervision of the Chief Executive Officer (CEO) and in collaboration with the Executive Leadership Team, assist in developing, implementing and evaluating the primary care, pediatrics, and behavioral health practice delivery in accordance with the goals of CHC/SEIA, expectations of HRSA, and other external agencies. CMO shares in the administrative functions that directly impact services and is expected to collaborate with the Executive Leadership Team in overall planning and budget activities. CMO assures delivery of quality primary care, pediatrics, and behavioral health services to all patients within appropriate standards of care. Serves as an active Executive Leadership Team member.

ESSENTIAL FUNCTIONS/DUTIES

• Clinical supervision of primary and behavioral health care provider staff.
• Assist in managing the clinical scheduling, after hours call and leave for primary and behavioral health care provider staff.
• Oversee continuing professional education, in-service training and orientation of new primary care and behavioral health care provider staff.
• Approve clinical practice policies and procedures, standards of care, clinical guidelines, protocol and SOPs.
• Ensures integration of clinical services throughout CHC/SEIA’s programs.
• Provide advice on the needed medical equipment needs.
• Assists in planning for the development of new healthcare services.
• Addresses personnel issues relating to the primary and behavioral health care provider staff with assistance from Executive Leadership Team.
• Review results of patient satisfaction surveys and assist in planning applicable improvements.
• Ensures periodic review of practice management functions.
• Reviews patient complaints related to primary and behavioral health care and provides guidance on response.
• Ensures audits of patient care to ensure high quality and minimizing risks.
• Serve as a liaison between provider staff and Executive Leadership Team.
• Represents CHC/SEIA as its clinical leader with local clinical societies, hospitals, professional organizations, groups and agencies as needed.
• Reviews input from provider staff with the Executive Leadership Team on their ideas and concerns.
• Reviews strategic goals, objectives and budgets with the Executive Leadership Team to support CHC/SEIA’s mission.
• Leads and participates in continuous risk management and quality improvement activities in primary care, pediatrics, and behavioral health care.
• Assist with management of the claims and potential claims response process in collaboration with other leadership as directed.
• Reviews periodically CHC/SEIA providers’ diagnosis/treatment of patients assigned to them; and recommend new or modified courses of treatment, as appropriate through routine peer review process.
• Participation in risk management investigation of critical events, near misses or sentinel events.
• Provides guidance on annual charge schedules for professional services provided by the CHC/SEIA primary and behavioral health care providers.
• Provides clinical oversight for privileging, credentialing, re-privileging, and re-credentialing for medical, dental, pharmacy, and behavioral health clinicians.
• Assists in promoting a safety of care environment in which the providers follow and abide by the ethics of the profession, all applicable federal, state and local laws and ordinances standards of care, protocol and other policies duly adopted by CHC/SEIA, so long as they support providing quality health care to CHC/SEIA patients.
• Other duties as assigned.

This position functions sixty percent (60%) of the time as a practicing clinic provider and forty percent (40%) of the time as the Chief Medical Officer.