What are the responsibilities and job description for the Community Health Worker, Full Time position at Community Health Centers, Inc?
Company Overview
We are Community Health Centers of Utah! We provide comprehensive healthcare services, including primary care, dental services, and mental health support to individuals and families of all backgrounds. Our mission is to deliver compassionate, respectful, and professional care to our diverse community.
Job Summary
The Community Health Worker (CHW) serves as a trusted liaison between Community Health Centers, Inc. (CHCI), the communities it serves, and key behavioral health and overdose prevention initiatives. The CHW will engage communities through outreach, prevention education, navigation, and care coordination that link patients and families to behavioral health, SUD, and enabling services.
Primary Duties
1. Conducts culturally and linguistically appropriate trauma-informed outreach and education.
2. Identifies patients with behavioral health needs and assists with navigation to LCSWs, CPSSs, or enabling services.
3. Conducts Social Determinants of Health (SDoH) screenings using CHCI-approved tools (e.g., PRAPARE).
4. Supports follow-up for behavioral health referrals and promotes retention in care.
5. Documents activities and progress in CHCI’s electronic health record (EHR).
6. Assists with monthly data collection for Cambia metrics and quarterly progress reports.
7. Conducts bilingual community outreach in identified ZIP codes to increase awareness of behavioral health, prevention, and harm reduction resources.
8. Facilitates community listening sessions, workshops, and education events to reduce stigma around mental health and substance use.
9. Disseminates multilingual, culturally appropriate prevention materials in collaboration with SLCoHD and community partners.
10. Tracks participation and outcomes for SLCoHD progress reporting.
11. Tracks and reports on Naloxone distribution.
12. Builds trusted relationships with patients, families, and partner organizations.
13. Collaborates with CHCI teams and community partners for care coordination and education delivery.
14. Maintains accurate documentation and contributes to monthly, quarterly, and annual grant reports.
15. Participates in staff meetings, cross-trainings, and program improvement initiatives.
16. Conducts audits of behavioral health charts to support tracking and reporting of depression remission measures and related quality improvement initiatives.
17. Coordinates and participates in community outreach for CHC, Inc.
Qualifications
- High school diploma or GED required
- Bilingual or multilingual proficiency (Spanish, Somali, Arabic, Swahili, Tongan, or other relevant languages)
- Completion of or enrollment in a Utah-approved Community Health Worker (CHW) certification program within six months of hire
- Completion of or enrollment in Crisis Worker Certification
- Familiarity with behavioral health, substance use, harm reduction, and trauma-informed care
- Valid driver’s license and reliable transportation required
- Proficiency with Microsoft 365 and EHR documentation
- Preferred minimum one year of experience in community outreach, behavioral health, or social services
- Experience with harm reduction, behavioral health navigation, or population health outreach preferred
- Prior work experience within an FQHC or integrated care model desired
- Certified Peer Support Specialist (CPSS) credential or lived recovery experience desired
- Knowledge of refugee, immigrant, and agricultural worker health needs helpful
Position Also Requires:
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing and bendingMust be able to lift up to 15 pounds at times
- Typical setting is an administrative patient-facing position
- Typical setting is an office with moderate office noise level
- Completion of trauma-informed care, HIPAA, harm reduction, and safety trainings within 60 days of hire
- Adherence to CHCI’s mission and core values, emphasizing equity, access, and cultural humility
- Participation in quarterly supervision and progress reviews to assess performance toward grant deliverables
- Compliance with CHCI, HRSA, Cambia, and Health Department documentation and reporting requirements
Pay: $22.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $25