What are the responsibilities and job description for the Community Health Worker- Primary Care position at COMMUNITY HEALTH CENTER OF CAPE COD?
Job Details
Description
Do you enjoy building relationships, supporting others, and helping people navigate care systems? We’re looking for a compassionate, organized, and motivated Community Health Worker (CHW) to join our home-based primary care team. In this role, you’ll support patients across Cape Cod who are homebound and managing complex medical needs. You’ll be part of a small, mission-driven team that delivers health and social care services directly to patients in their homes.
This unique role combines administrative support (scheduling, care coordination, follow-up) with meaningful, in-person visits. If you’re someone who thrives on connection, consistency, and making a difference—this may be a great fit.
Responsibilities:
Administrative and Care Coordination Tasks:
· Contact patients to schedule home visits and follow-ups.
· Maintain a system for tracking visits and outreach efforts.
· Assist the provider with scheduling and care planning.
· Update patient information in care coordination tools and medical records.
· Coordinate lab draws, medical supply needs, and other home-based services.
Community Outreach and Support (Field Work):
· Conduct home visits to offer support, check in, and build relationships.
· Identify and assess needs related to food, housing, transportation, or isolation.
· Deliver items like scales, educational handouts, or other small equipment.
· Offer social connection—sometimes just a conversation makes all the difference.
· Report relevant updates and concerns to the provider in a timely manner.
Qualifications
Who You Are:
· Experienced in community outreach, healthcare, social services, or caregiving.
· Friendly, dependable, and comfortable talking with people from diverse backgrounds.
· Organized and detail-oriented with strong communication skills.
· Familiar with Cape Cod communities and comfortable with local travel.
· Licensed to drive in Massachusetts and have reliable transportation.
Preferred Additional Qualifications a Plus!
· Background in working with older adults or medically complex populations.
· Knowledge of community-based social services and support programs.
· Basic comfort with tools like Excel, Google Sheets, or EPIC EMR systems.
