What are the responsibilities and job description for the Teller position at Community First Credit Union?
We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members.
Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk!
As our Community First Teller, you will:
- Provide exceptional, WOW service to internal and external members
- Receive cash and checks for deposit into members accounts
- Cash checks for members
- Accept loan and credit card payments
- Make transactions between accounts as instructed by members
- Place proper holds on deposited items for uncollected funds following CFCU policy and procedure
- Handle proper disbursement of cashier's checks, money orders, and gift cards
- Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
- Accurately balance and close cash drawer at the end of each business day
- Promote, cross-sell, and refer credit union products and services to fulfill member financial needs
We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning.
An ideal candidate will have a combination of:
- A high school diploma or equivalent
- At least one year of cash handling experience; previous Teller experience is a plus
- Excellent listening ability and verbal communication skills
- Familiarity with Microsoft Office suite and web-based software packages
- Passion for providing outstanding service to our members
- The ability to work hard, find solutions, and have fun