What are the responsibilities and job description for the Facilities Operations Manager position at Community First Credit Union?
The Facilities Operations Manager oversees daily facilities operations across all branch locations and designated properties. You will lead the maintenance, repair, inspection, and upkeep of buildings, equipment, vehicles and grounds, ensuring they meet high standards of safety, efficiency, and presentation.
This role blends technical expertise with leadership – guiding a skilled team, coordinating vendors, responding to facility needs, and ensuring our physical spaces support operational excellence and organizational growth.
As Facilities Operations Manager, you will:
- Lead Daily Facilities Operations. Manage and coordinate preventive maintenance and repair activities, monitor and inspect key building systems, and conduct regular facility and grounds inspections.
- Ensure Safety, Compliance & Code Adherence, including emergency response, storm assessments, and safety inspections.
- Oversee Contractors & Vendor Partnerships. Supervise and evaluate contractors; ensure work is completed on time, within scope, and to our expectations; manage procurement when necessary.
- Manage Work Orders & Maintenance Planning. Ensure work orders, maintenance logs, and facilities controls are in good order.
- Lead the Facilities Team. Provide day-to-day direction, coaching and support while promoting a collaborative, safety-focused team environment.
- Support Organizational Success. Assist with special projects and capital improvements.
We're looking for a combination of:
- High school diploma or GED required; trade school, technical certificates, or related coursework strongly preferred.
- 8 years of facilities, maintenance, construction, or related trade experience; or equivalent combination of education and experience.
- Prior supervisory experience preferred.
- Strong understanding of building systems, maintenance practices, and facility operations.
- Ability to read, interpret, and follow instructions, correspondence, maintenance documentation, and safety guidelines.
- Skilled in presenting information and communicating effectively with leaders, staff, vendors, and branch teams.
- Basic understanding of financial concepts and the ability to calculate simple figures such as percentages.
- Ability to troubleshoot issues, solve practical problems, and manage varied tasks in environments with limited standardization.
- Intermediate analytical skills and the ability to evaluate system performance and operational data.
- Proficiency with work order systems, email, and Microsoft Outlook, Word, and Excel.
- BAS and Universal CFC certification preferred.