Asst Branch Manager I

Lead. Inspire. Grow.

At Community First Credit Union, we are more than a financial institution.  We are a team dedicated to helping our members achieve their goals. As an Assistant Branch Manager, you will play a vital role in ensuring smooth branch operations, supporting your team’s success, and delivering exceptional member experiences.

Major Duties and Responsibilities:

• Lead Operations: Oversee daily branch operations, ensuring compliance with security protocols and policies.
• Develop Talent: Supervise, coach, and evaluate team members to foster growth and accountability.
• Drive Results: Monitor and motivate staff to achieve sales and production goals, holding the team accountable for success.
• Serve Members: Assist members with opening accounts, loans, and other services—providing personalized advice to help them reach their financial goals.
• Recruit & Interview: Participate in hiring for Teller and Member Service positions, making recommendations and supporting the selection process.
• Ensure Compliance: Adhere to all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC requirements.

Knowledge and Skills:

• Experience: 3–5 years of related experience, including leadership or supervisory roles.
• Education: High school diploma or equivalent required.
• Skills: Strong communication, problem-solving, and leadership abilities. Ability to motivate and influence others while maintaining confidentiality and professionalism.

ADA Requirements: 

PHYSICAL REQUIREMENTS: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. 

WORKING CONDITIONS: Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. 

MENTAL AND/OR EMOTIONAL REQUIREMENTS: Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.