Administrative Team Lead

CDLI Overview

Community Development Long Island (CDLI) is the only full-service collection of community development entities that change Long Islanders lives for success in home creation and financial growth. CDLI supports these achievements on the individual and community level by offering innovative solutions and resources to achieve personal and community economic growth.

Position Summary

The Administrative Team Lead is a fully on-site role providing high-level administrative and operational support to a fast-paced team environment. This role is responsible for coordinating daily administrative functions, managing follow-up activities, maintaining accurate records, supporting internal communication, and ensuring timely completion of team tasks and deliverables.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple priorities while supporting Assistant Directors, Team Leads, and Housing Specialists. This position requires strong communication skills, professionalism, discretion, and the ability to work collaboratively in a team-focused environment.

Responsibilities:

- Provide comprehensive administrative support to Assistant Director, Team Lead and departmental staff.

- Coordinate and track follow-up items, assignments, deadlines, and action steps for the team.

- Serve as a lead administrative resource and point of contact for departmental operations and workflow coordination.

- Manage calendars, meetings, schedules, and internal communications as needed.

- Maintain organized electronic and paper filing systems in accordance with organizational policies and regulatory requirements.

- Prepare, draft, edit, and distribute letters, emails, reports, spreadsheets, and other business communications.

- Monitor shared inboxes, phone calls, correspondence, and inquiries while ensuring timely responses and resolution.

- Track receipt of required documentation and follow up with internal and external stakeholders as necessary.

- Review records, forms, and data for completeness, accuracy, and compliance with established procedures.

- Identify missing or incomplete information and communicate clearly to obtain resolution.

- Assist with reporting, data entry, spreadsheet tracking, and administrative projects.

- Support departmental workflow coordination and help ensure efficient day-to-day operations.

- Work collaboratively with multiple departments to support organizational goals and customer service standards.

- Handle sensitive and confidential information with professionalism and discretion.

- Assist leadership with special projects, meeting preparation, and operational support activities.

Requirements:

- 3 years of administrative, office coordination, or executive support experience preferred.

- Prior experience supporting multiple team members or departments in a fast-paced office environment.

- Strong organizational and multitasking skills with the ability to prioritize competing responsibilities.

- Excellent written and verbal communication skills.

- Proven ability to manage follow-up tasks and maintain attention to detail in a deadline-driven environment.

- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel.

- Experience managing spreadsheets, reports, and database systems.

- Prior experience with customer relationship management systems or database platforms such as Salesforce, Emphasys, or similar software preferred.

- Ability to work independently while also collaborating effectively within a team setting.

- Strong customer service and interpersonal skills.

- Ability to maintain confidentiality and exercise sound judgment.

- Bilingual skills are a plus.

This job description is not intended to be all inclusive and the employee will perform other reasonably related duties as assigned.