What are the responsibilities and job description for the Scheduling Coordinator/Insurance Verifier position at COMMUNITY DENTAL CARE?
Join our team in Crystal as a full-time Scheduling Coordinator/Insurance Verifier! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly. They also review all scheduled appointments and verify all state insurances to make sure that they are active.
Who We Are Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.
Responsibilities
- Receive calls from patients and assist them in scheduling appointments using our software.
- Register new patients
- Verify state insurance status
- Check patient dental history to determine eligibility for treatment and services
- Communicate to Treatment Coordinators if a patient shows up as also having commercial insurance through MNITS
- Explain ER protocol/procedures to patients
- Arrange for language interpreters as needed
- Maximize time efficiency in scheduling by utilizing procedure codes for doctor time
- Check account balances of patients coming in and prepare to discuss any monies due
- Request chart/patient transfers
- Record patient issues/phone conversations in communication log or chart
Qualifications
- High school diploma or equivalent
- 1-2 years Insurance verification experience
- 1-2 years of customer service experience, preferably within an office setting
- Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred
- Excellent written and verbal communication skills
What We Offer
- Meaningful work in a collaborative environment that fosters professional growth
- Comprehensive medical, dental and life insurance
- Paid time off and holiday pay
- 401k plus company match
Crystal Clinic Hours:
- Monday – Thursday 7:20am-3:30pm
- Friday 7:20am-2:30pm
About Us At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.
Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.
Salary : $20 - $23