What are the responsibilities and job description for the Community Services Manager position at Community Connections Inc.?
Community Connections Inc. is currently seeking a dedicated, community-centered Community Services Manager (Community Based Day Supports) to join our team. As an organization committed to fostering positive change, we are looking for someone who will play a vital role in overseeing the daily operations and continued development of our newly established CBDS program in Plymouth, MA.
The Manager will supervise CBDS staff and relief workers, coordinate services for individuals, build strong relationships with community partners, and ensure that all program operations align with our mission and funding requirements. This role is perfect for someone who is passionate about promoting meaningful community integration and providing high-quality supports to individuals with disabilities.
What You’ll Do as a Community Services Manager:
- Oversee daily and ongoing operations of the Community Based Day Supports program.
- Supervise, support, and develop CBDS staff and relief workers, including hiring, training, performance evaluation, and ongoing professional development.
- Develop and expand opportunities for community integration to address consumers’ job readiness, social, and recreational interests, using agency and personal networks of contacts.
- Build and maintain partnerships with local businesses and community organizations to create volunteer, job shadowing, and employment opportunities.
- Monitor and evaluate program effectiveness, ensuring services align with individual service plans and agency standards.
- Oversee safety and health programs, ensuring staff training in emergency procedures and maintaining a safe environment for all.
- Maintain accurate records, complete payroll, billing, and reporting requirements in a timely manner.
- Actively participate in agency planning and development activities to strengthen services and supports.
What You’ll Need as a Community Services Manager
- Strong understanding of person-centered planning and community-based service models.
- Proven ability to build partnerships with local businesses, organizations, and stakeholders.
- Excellent communication, leadership, and organizational skills.
- Ability to supervise and support a diverse team of direct support professionals.
- Knowledge of relevant state and federal regulations related to disability services.
- At least 2 years of experience working with individuals with disabilities.
- Bachelor’s degree in a relevant human services field preferred (equivalent experience considered).
Who You Are as a Community Services Manager:
- A collaborative leader committed to empowering people with disabilities.
- A relationship builder who values making connections in the community.
- Highly organized, detail-oriented, and dedicated to high-quality service delivery.
What Community Connections Can Provide You:
- Blue Cross Blue Shield HMO Health Insurance
- Blue Cross Blue Shield MA Dental Blue
- Blue Cross Blue Shield Blue 20/20 Vision Insurance
- Flexible Spending Account
- Paid Time Off: 9 Paid Holidays, 10 Vacation Days, 3 Personal Days
- PFML
- Employer-Paid Group Life/AD&D Insurance
- Employer-Paid Long-Term Disability Insurance
- 403(b) Retirement Plan with discretionary employer match
- Tapcheck (Earned Wage Access Program)
- Employee Assistance Program (EAP)
- A supportive workplace with an outstanding employee culture
- Ongoing professional development opportunities
- The chance to make a positive impact in the lives of the people we serve
Community Connections Inc. is an EEO employer, disability and veterans.
To be considered for this position, please apply through our official website at https://communityconnectionsinc.org/careers.
Thank you for your interest in joining our team!
