Patient Coordinator

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

We are seeking a front desk Patient Coordinator for our Women's Health & Pediatrics Clinic in Siloam Springs, AR - Progress Ave. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday–Friday 8:00 AM - 5:00 PM

Responsibilities 

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic. 


• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.


• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily. 


• Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries. 


• Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.


• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times. 


• Keeps management team informed of all activities and on goings in the medical clinic.


• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA. 

Skills

• Ability to perform cash, check and credit card payment transactions with accuracy. 


• Bilingual Spanish/English preferred


• Ability to work and function independently and within a team.


• Strong interpersonal skills and the ability to work effectively with people of all backgrounds. 


• Knowledge of computer software such as Microsoft Office Software.


• Able to perform proficiently on current practice management system and/or electronic medical records.

Required Qualifications

• High school diploma or equivalent required. 


• Bilingual Spanish/English is required. 


• 6 months Customer service experience is required.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community! 


• Excellent Benefits Package including:
  
  
  
  • Health, Vision, Dental and Life Insurance
  
  
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  
  
  • Paid Time Off and Holidays
  
  
  • Employee Discounts for Care