Case Manager

Job Description

Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.

Job Summary

Community Clinic is seeking an experienced nurse to work as a Case Manager to engage with our patients in high risk categories. This role will guide patients with chronic conditions in self-management/care planning and will manage cases during high risk transition times. The role is primarily located in Fayetteville, AR but will work 2 days a week in Siloam Springs, AR.

Key Responsibilities

• Provides case management/utilization review and planning to assure that the patient progresses through the continuum of care.
• Coordinates the integration of social service function into patient care.
• Follows the Population Health Management model/chronic disease management protocols which focus on the critical importance of patient activation, involvement and personal responsibility; and the patient focused expansion of care coordination provided through wellness and disease management.
• Ensures compliance with quality patient care and regulatory compliance.
• Collaborates with clinical staff in the development and execution of the plan of care and achievements of goals.
• Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions.
• Ensures that patient tests and labs are appropriate and necessary and are carried out within the established timeframe and that results are promptly available to providers.
Promotes effective and efficient utilization of clinical resources.

Qualifications

• Arkansas RN or LPN License required.
• 1 year of experience in discharge planning/hospital required.
• 1 year of experience in primary care required.
• 2 years of utilization review/case management experience preferred.
• Knowledge of clinical practices in an ambulatory care, family practice setting.
Knowledge of risk management and QI/QA principles, practices and management.

Why Work at Community Clinic?

• Be a part of a mission driven organization providing comprehensive health care to everyone in your community, regardless of their financial or medical situation!
• Automatic 5% contribution to employee retirement plan, no match required!
• Competitive pay, time-off, and paid holidays!
• 2 Annual bonus opportunities worth up to $1000 each!