What are the responsibilities and job description for the HIT Representative position at Community Clinic of Maui, Inc.?
Brief Description
PRIMARY FUNCTION:
Maintains and organizes confidential patient medical records in order to keep track of important clinical details and updates patient medical information as needed. Participates in multi-disciplinary primary care team to support the patient care process and facilitate the patient experience.
Team Functions
Education: Proof of education, training or experience as a Medical Office Assistant or Nurse’s Aide in the healthcare field or comparable experience. Associates Degree in Business Technology, specializing in Medical Office Assistant preferred.
Experience: Minimum of six months experience in a medical/hospital setting. Familiarity with medical terminology and pharmacology preferred.
Skills/Knowledge
PRIMARY FUNCTION:
Maintains and organizes confidential patient medical records in order to keep track of important clinical details and updates patient medical information as needed. Participates in multi-disciplinary primary care team to support the patient care process and facilitate the patient experience.
Team Functions
- Ensures the privacy of all patient medical information in accordance to HIPAA regulations and company policies and procedures.
- Prepares and updates patient's charts for current and future appointments.
- Processes obtain and release of records in an efficient/accurate timely manner.
- Scans and imports patient’s medical documents accurately.
- Provides assistance to auditors as required.
- Creates, generates, and analyzes reports as requested.
- Facilitates resolution to patient complaints as needed.
- Assists with inputting data into the Electronic Medical Record System, Practice Management System, analytical database, and other data reporting systems.
- Assists with Call Center duties as needed.
- Shreds or ensures proper disposal of patient medical records as appropriate.
- Attends additional training sessions to improve deficiencies and enhance knowledge and skills.
- Performs other duties and functions which facilitate interdisciplinary team processes and are consistent with demonstrated competencies.
- Attends and participates in all-staff, departmental and targeted meetings consistently.
- Provides customer service to patients utilizing the appropriate customer service techniques.
Education: Proof of education, training or experience as a Medical Office Assistant or Nurse’s Aide in the healthcare field or comparable experience. Associates Degree in Business Technology, specializing in Medical Office Assistant preferred.
Experience: Minimum of six months experience in a medical/hospital setting. Familiarity with medical terminology and pharmacology preferred.
Skills/Knowledge
- Demonstrate accurate typing of a minimum of 35wpm.
- Must be computer literate
- Knowledge of use of various office equipment, i.e. copier, fax machine, scanning, etc.
- Skill in maintaining records.
- Ability to maintain quality control standards.
- Ability to work with bilingual and multi-cultural people.
- Possess cultural sensitivity to a diverse group of people.
- Must have the ability and skills to work closely with administration, co-workers, and practitioners in an effective, cooperative and harmonious manner.
- Ability to read, write, and understand the English language and respond in detailed oral and written instructions.
- Ability to communicate clearly.
- Skilled in establishing and maintaining working relationships with patients, practitioners, co-workers, and the public.
- Knowledge of common safety hazards and precautions to maintain a safe work environment.
- Ability to react calmly and effectively in emergency situations.
- Negative TB within past 12 months