Mortgage Sales Manager

Mortgage Sales Manager
Compensation starting at 83,000/annually (Base Pay Variable Comp)
Sponsorship: This position is not eligible for immigration sponsorship.

Join Our Team as a Mortgage Sales Manager at Community Choice Credit Union!
At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. By living out our purpose and core values, we create meaningful connections with our members and provide outstanding service. If you're a dynamic, results-driven leader with a passion for mortgage lending and team development, we invite you to apply for the role of Mortgage Sales Manager and become part of a team that’s committed, credible, charitable, and united.

📄 Formal Application:
The formal application can be found attached to this posting. Please review and complete it to take the next step toward joining our team!

What You'll Do as a Mortgage Sales Manager:
• Maintain personal mortgage production by originating residential loans while meeting volume, revenue, and quality expectations.
• Lead, coach, and develop a high-performing team of Mortgage Consultants to achieve production, revenue, and service goals.
• Recruit, hire, onboard, and retain top mortgage talent aligned with organizational growth strategies.
• Build and maintain strong referral networks with realtors, builders, financial advisors, and community partners.
• Oversee pipeline management and track key performance metrics such as loan volume, pull-through rates, cycle time, and member experience.
• Provide ongoing sales coaching, training, and performance feedback to elevate individual and team effectiveness.
• Ensure compliance with all federal, state, investor, and credit union policies, including NMLS and underwriting guidelines.
• Partner with mortgage operations, underwriting, and processing teams to ensure timely closings and high-quality loan delivery.
• Monitor loan quality, documentation, and post-closing performance, addressing issues proactively.
• Stay current on mortgage products, pricing, market trends, and local real estate conditions.
• Promote adoption of technology and streamlined processes to improve efficiency and scalability.
• Represent the credit union in the community through networking, events, and industry engagement.

What We're Looking For:
• Strong sales leadership skills with the ability to drive production and close opportunities.
• Proven ability to inspire, coach, and develop a high-performing team.
• Results-driven mindset with a strong sense of urgency and accountability.
• Ability to build and maintain referral relationships and grow a self-generated pipeline.
• Strong decision-making, problem-solving, and organizational skills.
• Commitment to delivering exceptional member service and experience.
• Alignment with our core values: committed, charitable, credible, and united.

Qualifications:
• High school diploma or GED required.
• Preferred certifications: Mortgage Bankers Association (CMB) or Certified Residential Mortgage Specialist (CRMS).
• 5–10 years of mortgage origination experience with a proven track record of self-sourcing and closing loan volume.
• Demonstrated success in building referral networks and managing a diverse loan pipeline.
• Prior leadership or coaching experience with the ability to develop others and drive team performance.

Why Join Us?
• Hybrid work eligibility offering flexibility and work-life balance.
• A supportive, collaborative, and performance-driven culture.
• Opportunities to lead, grow, and make a meaningful impact.
• Be part of a purpose-driven organization committed to helping members and communities thrive.

Ready to Make a Difference?
Apply today using the attached formal application and start your journey with Community Choice Credit Union. Together, we can help our neighbors achieve the lives they desire!

Important Message for Applicants:
To make sure you don’t miss any updates about your application, please check your email spam or junk folder if you don’t see messages from us. We’re excited to connect with you and keep you informed every step of the way!