What are the responsibilities and job description for the Member Center Manager position at Community Choice Credit Union?
Member Center Manager - Commerce
Compensation starting at $73,000 annually!
Sponsorship: This position is not eligible for immigration sponsorship.
Join Our Team as a Member Center Manager at Community Choice Credit Union!
At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. By living out our purpose and core values, we create meaningful connections with our members and provide outstanding service. If you're a dynamic and member-focused individual, we invite you to apply for the role of Member Center Manager and become part of a team that’s committed, credible, charitable, and united.
📄 Formal Application:
The formal application can be found attached to this posting. Please review and complete it to take the next step toward joining our team!
- Lead and develop a high-performing Member Center team through coaching, accountability, mentorship, and performance management
- Drive sales, membership growth, product penetration, and loan growth initiatives
- Manage daily Member Center operations while ensuring compliance, operational excellence, and financial performance
- Build and strengthen community and business relationships to support organizational growth
- Develop and execute strategic business plans and budgets aligned with Credit Union objectives
- Foster a positive, engaging, and member-focused culture
- Partner with internal teams and leadership to support organizational initiatives and continuous improvement
- Ensure team members deliver exceptional service experiences to both internal and external members
- Participate in recruiting, hiring, and developing top talent
What We’re Looking For
- 2–5 years of successful leadership experience, preferably in a sales or financial services environment
- Proven experience achieving sales and performance goals
- Strong leadership, coaching, and team development skills
- Excellent communication, interpersonal, and relationship-building abilities
- Thorough understanding of financial industry products, services, and operations
- Ability to drive business development and community engagement initiatives
- Strong organizational skills with the ability to prioritize and manage multiple responsibilities
Qualifications:
- Bachelor’s degree in Business or related field preferred
- Passion for helping others and improving their financial well-being
- Formal leadership or management training preferred
Why Join Us?
- A supportive and collaborative work environment focused on helping members and communities thrive.
- Opportunities for personal and professional growth.
- Be part of a purpose-driven organization that values integrity, innovation, and inclusion.
Ready to Make a Difference?
Apply today using the attached formal application and start your journey with Community Choice Credit Union. Together, we can help our neighbors achieve the lives they desire!