What are the responsibilities and job description for the Operations Support Specialist position at Community Care, Inc.?
Operations Support Specialist, Full-Time, Day Shift
Community Care is hiring a Operations Support Specialist to be a part of our dedicated team providing care and service. The Operations Support Specialist position is a full-time opportunity with weekday hours offering work-life balance, and is perfect for someone who enjoys team collaboration and being part of a mission driven organization. The position is based at our Bishops Woods office - 205 Bishops Way, Brookfield, WI 53005 with a flexible, hybrid work schedule.
Operations Support Specialist Responsibilities:
Operations Support Specialist Job Schedule:
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people’s lives every day, that is why we are proud to offer a compensation package that includes:
Community Care is hiring a Operations Support Specialist to be a part of our dedicated team providing care and service. The Operations Support Specialist position is a full-time opportunity with weekday hours offering work-life balance, and is perfect for someone who enjoys team collaboration and being part of a mission driven organization. The position is based at our Bishops Woods office - 205 Bishops Way, Brookfield, WI 53005 with a flexible, hybrid work schedule.
Operations Support Specialist Responsibilities:
- Provides support for Operational Directors (Regional Directors and Director of Care Management), and their department leaders.
- Maintains calendars for leaders; schedules meetings and appointments as requested.
- Coordinates activities for meetings including reserving meeting space, coordinating food service, preparing meeting notices, agendas, coordinating mailings, taking minutes and preparing documentation for meetings.
- Independently coordinates and completes complex projects, mailings, special events as needed
- Promotes regular written updates from providers regarding vacancies, services, etc. through ongoing consistent communication with them to ensure vacancy lists and provider database (PES) are up to date. Services as local PES expert and care team consultant related to residential facility searches.
- Formats policies utilized in operations for the agency. Ensures uploads to Policy Maintenance System (MCN) are accurate and up to date (version control). Maintains a master roster of operational policies, review dates, approvals, and subject matter experts.
- Provides support to operational leaders for Incident follow up and DHS Notices.
- With process owners and stakeholders, participates in the development of reports for internal and external recipients.
- Data conceptualization and presentation to various teams through effective use of graphs, reports, dashboards, and other methods.
- Organizes and formats articles for, and publishes weekly Care Management Newsletter.
- Education: Required - High school diploma
- Licensure: WI Drivers License required
- Experience: Required - 3 years of experience working as an adjunct or support member of an interdisciplinary team (IDT) providing services for elderly and adults with physical or intellectual disabilities. Proficiency in Microsoft Office applications, particularly Word, Excel and Outlook
Operations Support Specialist Job Schedule:
- 8:00AM - 4:30PM, 40 hours per week
- Monday - Friday
- Hybrid work
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people’s lives every day, that is why we are proud to offer a compensation package that includes:
- Generous, paid time off
- Competitive pay and benefits (health, dental, vision, etc.)
- Flexible benefits plan
- Employee referral program
- Coworkers care program
- Retirement plan with employer contribution
- Employee Assistance Program