Administrative Assistant

Position Summary

The Administrative Assistant provides day-to-day administrative support to the organization, including managing incoming communications, supporting office staff, and providing administrative assistance to the CEO. This role serves as a primary point of contact for general inquiries and helps ensure communications and routine office activities are handled efficiently.

Key Responsibilities

• Monitor the organization's main email inbox and respond to or forward inquiries to the appropriate staff member.
• Answer the organization's main phone line and route calls and messages appropriately.
• Track and maintain incoming communications received through the general email inbox and phone line to ensure appropriate follow-up.
• Provide general administrative support to office staff, including document preparation, scheduling, filing, and other routine office needs.
• Provide administrative support to the CEO, including scheduling, correspondence, meeting coordination, and other administrative tasks as needed.
• Maintain organized electronic and physical files and records.
• Assist with meetings, mailings, correspondence, and general office coordination.
• Help ensure routine office requests and inquiries are directed to the appropriate person and addressed in a timely manner.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Prior administrative, office support, or customer service experience preferred.
• Strong organizational and communication skills.
• Professional and courteous verbal and written communication.
• Ability to manage multiple priorities and maintain appropriate confidentiality.
• Proficiency with Microsoft Outlook, Word, Excel, and other standard office applications.

CBS Food Program is a nonprofit organization that exists to provide excellent and dependable food to the children of Greater Philadelphia, so each child has a sturdy foundation to learn, grow, and thrive. CBS Food Program provides meals to day cares, schools, after-school programs, and other non-profit organizations throughout the region, delivering fresh and delicious meals and snacks at low, or no cost.