Infrastructure Manager

The Infrastructure Manager is responsible for overseeing the maintenance, repair, and compliance of community infrastructure within a gated Property Owners Association (POA). This role ensures the effective management of stormwater drainage systems, roadways, and structural components, while also reviewing new construction to confirm adherence to established drainage policies and community standards.

Key Responsibilities

• Manage and maintain stormwater drainage systems, including inspections and preventative maintenance
• Plan and oversee road repaving projects and concrete repairs (slabs, curbs, etc.)
• Conduct inspections of new construction to ensure compliance with drainage and infrastructure requirements
• Coordinate and manage vendors, contractors, and service providers
• Develop and manage infrastructure budgets, including forecasting and cost control
• Serve as a primary point of contact for homeowners regarding infrastructure concerns
• Professionally resolve homeowner complaints and conflicts in a calm, solution-oriented manner
• Maintain accurate documentation, reports, and project tracking using Microsoft Office
• Ensure all work complies with POA standards, safety requirements, and applicable regulations

Qualifications

• Bachelor’s degree in civil engineering, Construction Management, or related field (or equivalent experience)
• 5 years of relevant experience in infrastructure or public works
• Strong knowledge of stormwater drainage systems and roadway maintenance
• Experience with construction oversight and road repaving projects
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong communication skills, both written and verbal

Preferred Experience

• HOA/POA or residential community experience
• Familiarity with municipal codes and drainage regulations
• Experience with GIS mapping systems and interpreting plat maps
• Understanding of HOA governing documents, covenants, and architectural guidelines

Core Competencies

• Strong organizational and problem-solving skills
• Ability to manage multiple projects simultaneously
• Effective conflict resolution and customer service skills
• Professional, calm demeanor when addressing homeowner concerns
• Ability to build strong relationships with contractors, vendors, and residents

Work Environment
This role includes both fieldwork and office responsibilities (both on POA Property, with daily interaction with homeowners, contractors, and vendors.

This is a full-time, on-site position M-Th 8 AM - 5 PM and Friday 8 AM- Noon.