Bilingual Receptionist (English and Spanish)

Bilingual Receptionist – English/Spanish

Location: Asbury Park, NJ
Position: Full-Time
Department: Administration/Reception

CARC is looking for a reliable, professional, and friendly Bilingual Receptionist to join our main office in Asbury Park, NJ. The receptionist will be the first point of contact for clients, community members, and visitors and will play an important role in helping the office run smoothly.

The ideal candidate is organized, dependable, comfortable working in a busy environment, and able to manage multiple tasks while remaining professional and welcoming. This position requires someone who can work well under pressure and communicate effectively with individuals from diverse backgrounds.

Responsibilities

• Greet clients, visitors, and community members in a professional and welcoming manner.
• Answer and direct incoming phone calls and respond to general inquiries.
• Provide information about CARC programs and services and direct individuals to the appropriate staff or department.
• Schedule appointments and assist with maintaining calendars.
• Receive, sort, and distribute mail and other correspondence.
• Assist with general administrative tasks, data entry, filing, scanning, copying, and maintaining records.
• Assist staff with client intake and referral information when needed.
• Maintain confidentiality when handling client and agency information.
• Monitor the reception area and ensure visitors are directed appropriately.
• Communicate with staff regarding client needs, appointments, and messages.
• Assist with general office organization and administrative duties.
• Handle multiple priorities and interruptions while maintaining accuracy and professionalism.
• Perform other administrative duties as assigned.

Qualifications

• Fluent in English and Spanish – required.
• Previous receptionist, administrative, customer service, or related experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize responsibilities in a busy environment.
• Ability to remain calm, professional, and respectful when working under pressure.
• Comfortable working with individuals from diverse cultural and socioeconomic backgrounds.
• Strong interpersonal and customer service skills.
• Basic computer skills, including Microsoft Office and email.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

What We Are Looking For

We are looking for someone who is patient, organized, dependable, and comfortable in a fast-paced community-based environment. The right candidate should enjoy helping people, be able to communicate with professionalism and empathy, and understand that the receptionist is often the first person a client interacts with when seeking assistance.

CARC is an equal opportunity employer.

Job Types: Contract, Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

Salary : $21