What are the responsibilities and job description for the Volunteer Coordinator position at Community Action Southold Town (CAST)?
Is This You?
You're the person friends ask to plan the group trip. You keep a color-coded calendar without being asked to. You notice when a spreadsheet is a mess and can't help but fix it. If that sounds like you, you already have what this job needs — no prior "Volunteer Coordinator" title required.
We're looking for a highly organized, people-oriented person to lead our volunteer program. You'll recruit, train, schedule, and support the volunteers who help us serve our community every day. This role rewards strong systems-thinking and follow-through more than a specific job history — if you've kept a busy calendar running smoothly, managed people, or juggled multiple moving parts in retail, admin, hospitality, teaching, or customer service, you're a strong fit.
What You'll Actually Be Doing
Keeping Volunteers Organized
- Be the go-to contact for a roster of volunteers
- Recruit, onboard, and train new volunteers
- Maintain volunteer records, waivers, and hour-tracking spreadsheets
- Build and manage schedules across programs and events, and fill gaps fast when someone cancels
Building the Volunteer Pipeline
- Recruit at community events, fairs, schools, and through partner organizations
- Coordinate volunteer needs across departments
Creating a Program People Want to Stick With
- Welcome and check in with new volunteers regularly
- Plan the annual Volunteer Appreciation Dinner
- Keep the volunteer experience positive and well-run
Running the Systems Behind the Scenes
- Maintain digital and paper files
- Improve policies and procedures as the program grows
- Research and help implement better tools for tracking volunteer hours
Being Present for the Mission
- Show up at open houses, the Appreciation Dinner, at least one parade a year, and other events
- Some evening/weekend work required for events and outreach
What You Need to Bring
Must-Haves
- A track record of staying organized under multiple competing priorities (this can come from any job — retail, admin, teaching, hospitality, customer service, event work, etc.)
- Comfort managing spreadsheets, records, and basic scheduling systems
- Strong communication skills — you can talk to a nervous first-time volunteer and a busy department head with equal ease
- A proactive, "I'll figure it out" attitude
- Associate's degree minimum (Bachelor's preferred, but not required if your experience shows you can do the job)
Nice-to-Haves
- Experience supervising, training, or coordinating other people (staff or volunteers)
- Google Suite and basic Microsoft Office familiarity
- Bilingual in Spanish
Physical Requirements
- Able to lift 25–40 lbs and help set up/break down tables, chairs, and event materials
- Comfortable in both quiet office settings and busy, noisy event environments
- Able to walk, climb stairs, and occasionally drive for tasks
Why This Role
This is a hands-on, people-first role where your organizational instincts directly power a mission. You'll see the impact of your systems every week — in volunteers who show up prepared, events that run smoothly, and a program that keeps growing because you built it to last.
Pay: $24.00 - $27.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $24 - $27