What are the responsibilities and job description for the Mobile Intake Staff position at Community Action Program Belknap-Merrimack?
Description
About Community Action Partnership Belknap-Merrimack:
The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.
What It’s Like to Work Here:
Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.
A Day in Life as a Mobile Intake Staff member:
As a Mobile Intake Staff member, you’ll serve as an important part of our Franklin & Warner Area Resource Centers team. This position travels to multiple towns and locations on a set schedule to meet with participants and provide Fuel Assistance Program (FAP) and Electric Assistance Program (EAP) intake services. When not meeting with participants, you’ll continue processing FAP/EAP applications in a timely and accurate manner. Your day will involve:
- Traveling to multiple towns and locations based on a set schedule to meet with participants and deliver FAP and EAP intake services in community-based settings.
- Conducting initial participant interviews and intake appointments in person or over the phone, including verifying eligibility factors.
- Explaining available Community Action programs and eligibility requirements and assisting participants with accessing appropriate services.
- Building and maintaining positive relationships with local welfare offices, community partners, and other service providers to encourage collaboration and mutual referrals.
- Assisting with operating and maintaining the food pantry at the Franklin Area Resource Center. (Must be able to lift and carry up to 50 lbs.
Your role will directly contribute to a positive participant experience, strong community partnerships, and the overall operation of the area resource centers.
Requirements
Qualifications to Be a Mobile Intake Staff member:
To excel in this role, you’ll need:
Education: High school diploma or equivalency credential minimum. Associate’s degree or higher preferred
Experience: One year of prior office or customer service experience. Excellent verbal and written communication skills.
Frequent travel within the community is required. Candidates must maintain a valid driver’s license, reliable transportation, and adequate automobile insurance.
Ready to Apply?
If this job sounds like a fit for you, click to apply. We’d love to hear from you! Together, we can empower communities and enrich lives.
Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer and Provider.
Salary : $19