Workforce Development CIES Program Coord

Workforce Development CIES Program Coordinator \$25.72-\$27.30

Greenfield, MA / Youth and Workforce Development Programs Job Type -

Full-time DEPARTMENT: Youth and Workforce Development Programs POSITION

TITLE: Competitive Integrated Employment Services (CIES) Program

Coordinator LOCATION: Greenfield, MA/ Northampton, MA STATUS: Non-Exempt

SUPERVISOR: DTA Programs Manager POSITION SUMMARY: The Competitive

Integrate Employment Services (CIES) Program serves the parents of

children receiving TAFDC. The program uses a 2-generation approach to

assist families in attaining education, training, and employment goals

to ensure readiness for self-sufficiency. Areas of focus include

identifying family strengths and barriers and partnering with family to

develop and implement an individualized plan for self-sufficiency. The

coordinator provides staff training and supervision, is responsible for

data collection and reporting, and service delivery. Track, monitor, and

report program outcomes. Develop processes for ongoing quality

improvement of program implementation. Requirements

QUALIFICATIONS/SKILLS The Ideal Candidate Will Demonstrate The Following

competencies: Proficient computer skills: using a mouse, email,

Microsoft office, including knowledge of MS Word, Excel and

email/internet platforms. Excellent verbal (in-person and phone),

written, and interpersonal communication skills. Organizational skills

and attention to detail. Conflict resolution, problem-solving,

establishing priorities, navigating change Customer service skills.

Judgement and decision-making. Ability to adapt to communication and

presentation to meet the needs of the audience, including a wide variety

of employers, social service providers, and participants. Understanding

data capture and tracking methods. Promote equity by deconstructing

barriers to a racially just system. Cultivate work environments that

value truth-telling, courage, vulnerability, space to think and reflect,

community-mindedness, hope, and openness to difficult conversations. Key

Knowledge and Experience Experience in delivering case management and

workforce development, serving individuals with barriers to employment.

Experience working with low-income families. Supervisory or program

coordination experience related to workforce or human services.

Knowledge of human development, including issues affecting diverse

people from families with lower incomes facing employability barriers.

Knowledge of social services and businesses in Franklin County,

Hampshire County, Hampden County, and the North Quabbin region

preferred. Knowledge of recovery resources and service providers in the

service area. Experience with data management, data capture, tracking

methods and analysis for outcome measurements Development of effective,

professional, supportive relationships with individuals in recovery and

With Other Barriers To Employment. Bi-lingual English/Spanish Preferred.

To Qualify: 4 years of related experience 1 year of supervisory

experience Reliable transportation, Valid Driver\'s License, and ability

to travel throughout Western Massachusetts. Bi-lingual in English and

Spanish is a highly valued skill for this role. CPR/First Aid (or must

be obtained within three months of hire). We encourage individuals who

believe they have the skills necessary to thrive to apply for this role.

We will consider any combination of relevant work experience,

volunteering, education, and transferable skills as qualifying. Please

be clear and specific in application materials how your background,

lived experience, and transferable skills are relevant to this position.

SEE TH CAPV WEBSITE FOR MORE INFORMATION