Career Coach, HTH

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Program Description

Howie the Harp Advocacy Center (HTH), which is run by professionals who have personal experience with the mental health system, offers an array of services that help individuals with mental health concerns find meaningful, permanent employment and develop careers primarily in human services.

All HTH programs are based on the core values of self-determination and peer expertise. Through the Comprehensive Peer Training Program, Assisted Competitive Employment Program (ACE), and other initiatives, the Academy offers a wide range of services including training, internship experience, job placement and support, and continuing education services.

Position Overview

The Career Coach provides personalized employment related support including job/internship preparation and search, job development, placement, and job retention coaching to HTH participants. Through a customized array of services delivered both on site and in the field the Career Coach provides support and skill development toward success and satisfaction as a trainee in the HTH classroom, on an internship, and while engaging and sustaining employment.

Key Performance Indicators

• Progress Notes, Assessments, and Service Plans completed within required timeframes, including documenting all contacts within 48 hours of meeting.
• All assigned participants have at least one monthly meeting.
• 60% of assigned participants complete the classroom training.
• 70% of assigned participants who completed the classroom training will complete an internship.
• 80% of participants who complete the internship will obtain employment.
• 50% of participants who obtain employment will retain their positions for at least 90 days.
  
  

Job Qualifications

• Minimum of a high school diploma or equivalent (GED) – bachelor’s degree, preferred.
• Peer identity, i.e. lived experience of mental health concerns (past or present), required
• Ability to create and foster empathic, professional and respectful relationships between yourself and other people, required
• Strong computer, organizational, and documentation skills, required
• At least three years of experience working in mental health services, preferably employment, peer support, or rehabilitation setting, preferred.
• Possess and maintain a NYS OMH Peer Specialist certification or be willing to obtain one within six months of employment, required.
• Excellent communication skills and the ability to network and develop jobs and internship sites, required.
• A commitment to upholding the philosophy, mission, and values of Community Access and Howie The Harp Advocacy Center, required
• Howie The Harp Peer Training Program graduate, preferred
• Training/group facilitation experience, preferred
• Demonstrated knowledge of benefits, entitlements, or work incentives, preferred
• Must be fingerprinted and cleared by the NYS Justice Center.
• Ability to maintain confidential information, as related to position.
• Ability to utilize various computer programs, specifically, cloud-based data management programs, and Microsoft Word and Excel.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.
  
  

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org/jobs .

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal

experience using mental health services. www.communityaccess.org