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Student Support Specialist (High School)

Communities In Schools of Cape Fear Inc
Wilmington, NC Full Time
POSTED ON 10/21/2026
AVAILABLE BEFORE 2/17/2027

At Communities In Schools of Cape Fear (CIS), we surround students with a community of support, empowering them to stay in school and achieve in life. We strive to ensure every student, regardless of race, gender, ability, zip code, or socioeconomic background has what they need to realize their full potential in school and beyond.

Student Support Specialists work within their assigned school site during the school day to provide case-managed services to students identified as being at-risk of dropping out, or in need of specific intervention services. The Student Support Specialist links these students with resources and programs including mental health support, tutoring, attendance monitoring, mentoring, and afterschool programs.

At CIS of Cape Fear, we believe every child deserves these 5 Basics:

1. A one-on-one relationship with a caring adult.

2. A safe place to learn and grow.

3. A healthy start and a healthy future.

4. A marketable skill to use upon graduation.

5. A chance to give back to peers and community.

Visit our website to learn more about what CIS does: www.ciscapefear.org

We expect our employees to come to work prepared with the tools to support students and a desire to never stop seeking to improve themselves.

Must Haves:

  • Leadership: Lead small groups of students at your assigned school site on the fundamentals of math, world issues, writing, social/emotional lessons, behavior interventions and so much more.
  • Creative problem-solving: How do you engage students in hard-to-understand concepts? How do you create “aha” moments with a group of students? As a Student Support Specialist, you’ll use your creative problem-solving abilities to engage and produce rich discussions.
  • Communication skills: We all learn differently. As a Student Support Specialist, you must sharpen your communication skills daily to ensure you’re having an impact on your students’ learning.
  • Teamwork: Work with others to develop student support plans with social workers, teachers and administrators. Be a team player at your school site as well to support school wide needs such as car drop off, lunch duty, and hallway monitoring.
  • Demonstrated passion and commitment to students, families and the community.
  • Excellent verbal and written communication skills to support regular communication with parents and families
  • Strong project management skills.
  • Tech savvy - entering student outcome data online daily is a MUST.
  • Must be able to prioritize and handle multiple tasks, completing assignments in a thorough, accurate and timely manner.

A successful Student Support Specialist will:

  • Model integrity, respect, and accountability in daily behaviors and expect the same of students.
  • Successfully manage and, when necessary, correct student behavior in a fair, consistent, and predictable manner.
  • Encourage students to set goals and develop their passions.
  • Be an energetic, dependable individual, with a desire to address the needs of students and their families.

Knowledge, Skills and Abilities:

The Middle School Student Support Specialist should be experienced and knowledgeable in middle school education and developmentally appropriate behaviors for students.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Education: Bachelor’s degree preferred. High School diploma required.

Experience: Three or more years of working with at-promise youth and families, coaching or volunteer experience with middle school aged students.

**Directly related experience or a combination of education and experience may be considered in place of the above requirements.

Want to stand out? Upload a cover letter on Indeed telling us how your education (formal or informal) and experience (professional, volunteer, or life) make you a great candidate for this role. We want to hear from you!

EQUAL EMPLOYMENT OPPORTUNITY

Communities In Schools of Cape Fear is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department.

Pay: $42,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Benefits:

Vacation & Paid Time Off, Health Insurance, Paid Holidays

Salary : $42,000 - $45,000

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