PT Admissions & Student Records Specialist

Position Description

Definition

• Receives direction from the Director of Admissions and Testing.
• Exercises no supervision.

Duties & Responsibilities (Essential Functions)

Essential Functions

• Responsible for specialized recordkeeping and reporting tasks for the Registrar’s Office and the Admissions Office.
• Review documents for accuracy and completeness, code documents, resolve discrepancies, and cross-reference data within multiple systems.
• Coordinate downloading admissions applications and transcripts into student information system.
• Process applications for all students, including first-year, transfer, returning, and dual enrollment students.
• Process supporting documents (transcripts, test scores, etc.).
• Assist with changing prospective student majors and updating advisor assignments.
• Participate in the enforcement of FERPA.

• Assist in the promotion, planning, and coordination of activities and events sponsored by Student Services.
• Participate on various college committees and other institutional activities.
• Perform other related duties and responsibilities as required.

Qualifications

• FERPA Law
• Microsoft Office software including Word and Excel.
• Principles and procedures of record keeping.
• Excellent spelling, grammar and punctuation skills.
• Modern office procedures, methods and computer equipment

• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Communicate clearly and respectfully, both verbally and in writing
• Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
• Maintain mental capacity, which allow the capability of:
  • Making sound decisions
  • Responding to questions
  
  

Minimum Education/Training:

• Experience in a college setting, preferably admissions and/or registration, or experience working with complex data systems (entering and maintaining data, and reviewing reports)
• Customer service experience

• Associates Degree; Experience with student information systems and customer relationship management systems a plus;
  
• In particular, experience with Ellucian Colleague, CFNC Cross Connect, Customer Relationship Management (CRM) platforms, and SoftDocs is highly desirable.

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.