Community Program Coordinator

Job Purpose/Summary

This position is key in ensuring CIS Community Programs are smoothly and efficiently coordinated, while also providing support to the Program Manager and Executive Director for all program reporting and updates. This program is offered to multiple CIS and GYS sites. A diverse understanding of the organization and operations is ideal. Participation in staffing events may also be required. Ability to work with various work styles is also important. Positivity and professionalism are a key combination as is flexibility and managing many different tasks at one time. This position will perform any and all reasonable and work-related duties assigned by CIS of Nevada Leadership.

Duties and Responsibilities

Integrated Student Support and General Youth Program Support:

• Coordinates facilitated programs with partners for mental health referrals offered by site coordinators in the Elko and Humboldt Northeastern affiliates. This includes developing and maintaining positive relationships with school staff/site administrators and partners.
• Coordinates scheduling, communication, training, and data tracking as it pertains to related programs.
• Provides Site Coordinators and partner liaison support in facilitating paperwork, scheduling training and appointments, and any other communication needed with brokered partners.
• Provides staff and partners with updated information as it pertains to the telehealth program.

Telehealth Program Coordination:

• Responsible for coordinating the telehealth program with multiple parties to complete weekly schedules for partners and each individual site. Confirms sessions and communicates cancellations appropriately.
• Schedules and facilitates recurring meetings with partners, program staff, and school district representatives.
• Facilitates all referrals for the program and ensures that information on referral is correct and up to date.
• Coordinates appointments at multiple locations including the CIS office and school sites.
• Communicates with CIS and partners to ensure smooth processes and procedures are clearly in place.
• Facilitates client surveys as needed to support services and data reporting requirements.
• Assists with family engagement and relations as needed.
• Assists with crisis response per the policy developed with mental health provider.
• Maintains confidentiality and HIPPA compliance at all times.

Data Duties:

• Manages filing systems, both physical and digital.
• Collects and inputs data for all programs managed. Tracks results and provides monthly reports to affiliate leadership.
• Monitors expenses as directed.

Program Partnership Management

• Develops and stewards relationships with partners collaborating on mental health, general youth services, and community programs.
• Monitors and analyzes data for partners, prepares reports for presentations to partners and leadership regarding performance.
• Monitors contract arrangements with established partners. Maintains a schedule and task list related to agreements and commitments made to program partners and schools.

Generates reports and presentations as needed. Sets up for meetings, scheduling Zoom calls, managing calendars for related parties.

Other:

• Additional duties as assigned.

Qualifications and Competencies

Qualifications include:

• Bachelor’s Degree in Education, Social Work, Counseling, or related field is preferred. Combination of education, training, and experience will be considered.
• Experienced management professional preferred. High level of interpersonal and communication skills (written and oral communication) a must.
• Ability to develop standards to meet HIPPA compliance requirements.
• Well-connected in education, social service and/or business community preferred.
• Excellent organizational, training, coordination, fundraising and leadership skills.
• Sensitivity to needs of youth and diverse ethnic populations.

Work Environment & Physical Demands

• Work environment is indoors and climate controlled. May be exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office and classroom setting.
• Use of own automobile.
• Must be able to pass a criminal background check, possible fingerprinting, and drug screen.
• Occasional travel required.