SPECIALIST-CRISIS

POSITION SUMMARY: Responsible for the provision of residential services within the Adult Crisis Stabilization Unit (ACSU) and/or Children’s Crisis Stabilization Unit (CCSU), including consumer care, safety monitoring, and supporting daily operations of the therapeutic milieu. This role functions at an advanced level, demonstrating increased responsibility, independent decision-making, and leadership within the shift.

REQUIRED SKILLS/ABILITIES: Strong communication, organization, and problem-solving skills. Ability to make sound decisions in high-stress situations. Basic knowledge of MS 365, along with the ability to effectively support and guide team members within a fast-paced, therapeutic environment.

PHYSICAL AND ENVIRONMENTAL DEMANDS: : Considerable walking, standing, and participation in educational and recreational activities. Frequent hearing and talking required to communicate with consumers, guardians, and professionals. Manual dexterity for written and electronic documentation. Possible exposure to bloodborne pathogens, biohazardous waste, and communicable diseases during day-to-day contact with consumers. Ability to stoop, kneel, and utilize Safe Crisis Management (SCM) techniques as needed. Sufficient physical strength required. Must have visual acuity, accurate depth perception, and physical and mental dexterity sufficient to safely transport consumers if required.

SPECIFIC FUNCTIONS/TASKS/RESPONSIBILIITES:

1. Assist nursing staff, therapists, and supervisors with unit/milieu protocol and implementation of treatment plans.

2. Provide a safe, structured, and therapeutic environment, including completing required consumer safety checks.

3. Serve as a lead support on shift, modeling appropriate interventions, decision-making, and professional behavior.

4. Conduct or assist with psychoeducational and therapeutic groups as directed.

5. Assist with admissions, discharges, and transitions of care.

6. Provide orientation to newly admitted consumers.

7. Assist nursing staff with vital signs, documentation, and emergency procedures when needed.

8. Conduct phone screenings and assist with linkage to appropriate services.

9. Assist with meals, including preparation, serving, and clean-up as needed.

10. Support medication administration protocols as directed by nursing staff.

11. Assist consumers with Activities of Daily Living (ADLs) as needed.

12. Maintain all required training and certifications including Safe Crisis Management (SCM), CPR/First Aid, medication assistance training, medical records training, OSHA, TB, Trauma-Informed Care, and other required trainings.

13. Ensure safety of all consumers during emergencies such as fire, severe weather, or other disaster situations.

14. Complete documentation in accordance with agency and program standards.

15. Assist in training, onboarding, and mentoring of new staff.

16. Crosstrain to provide coverage in other residential programs, including but not limited to ACSU, CCSU, Substance Use Residential Programming, and DIDD Residential Programs.

17. Cross-trained to assist with management of 988 crisis calls when needed.

18. Meets productivity standards as assigned.

19. Performs other duties or responsibilities as needed or assigned.

QUALIFICATIONS:

1. High school diploma or equivalent and 21 years of age or older required. Minimum of one (1) year of relevant experience in mental health, behavioral health, working with children/adolescents, or a related field required.

2. Must have references

3. Must pass all required background checks.

MANDATORY REQUIREMENTS:

1. Adheres to all policies and procedures of Inlet Health and subsidiaries.

2. Attends mandatory in-services and other training/educational programs as required.