Demo

Aging Services Specialist

Commonwealth of PA
Home, PA Full Time
POSTED ON 9/6/2026
AVAILABLE BEFORE 11/5/2026

THE POSITION

As an Aging Services Specialist with the Department of Aging, you will help shape training and support efforts for the Long-Term Care Ombudsman Program. This work allows you to make a positive difference for older adults by improving the tools and resources used statewide. Your role supports clear communication, quality services, and strong program outreach. Step into a position where your efforts help communities and strengthen care for seniors.

DESCRIPTION OF WORK

This position supports the statewide Long-Term Care Ombudsman Program through training coordination, program guidance, and communication efforts. The work helps ensure strong advocacy and services for older adults across Pennsylvania. As an Aging Services Specialist, you will perform the following duties:

  • TRAINING SUPPORT: Coordinate and update training modules, conference materials, and statewide curriculum for the Ombudsman Program
  • PROGRAM MONITORING: Track training activities, review program status, and process feedback for current and future sessions
  • CURRICULUM DEVELOPMENT: Plan topics, identify speakers, and assist with organizing meetings and events for statewide training
  • CERTIFICATION OVERSIGHT: Manage certification and recertification processes for local ombudsmen and volunteers
  • PUBLIC MATERIALS: Help design educational materials and ensure content is prepared and posted for public use

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
  • Full-time employment
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • Travel across the Commonwealth to deliver training, attend meetings, and support local program needs
  • This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor’s degree; or
  • An equivalent combination of experience and training.

Other Requirements:
  • This particular position also requires 2 years of experience as a local or regional Ombudsman Program representative
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:
  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):
  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

  • Eligibility rules apply.

Benefits:

Health Insurance, Vacation & Paid Time Off, Retirement Plan

Salary : $69,086 - $104,959

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