What are the responsibilities and job description for the Administrative Supervisor position at Commonwealth of Kentucky?
Description
The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.
By joining our Division of Driver Licensing Team as a Administrative Supervisor in Franklin County, you’ll have the opportunity to provide leadership and operational oversight for 8 Branch Managers supervising 35 Regional Driver Licensing Offices across the Commonwealth. You will play a critical role in process improvement and efficient operations by ensuring a seamless customer experience statewide.
Responsibilities Include But Are Not Limited To The Following
If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!
We invite you to apply for the opportunity to allow you to expand your learning potential while providing a steady paycheck and benefits.
We look forward to reviewing your application!
Applicants must be currently authorized to work in the United States for any employer.
The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.
EXPERIENCE, TRAINING, OR SKILLS: Four years of professional administrative experience.
Substitute EDUCATION for EXPERIENCE: A master's degree in public or business administration or a related field will substitute for one year of the required experience.
Substitute EXPERIENCE for EDUCATION: Additional administrative, business or research experience will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Incumbents working in this job title primarily perform duties in an office setting.
The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.
By joining our Division of Driver Licensing Team as a Administrative Supervisor in Franklin County, you’ll have the opportunity to provide leadership and operational oversight for 8 Branch Managers supervising 35 Regional Driver Licensing Offices across the Commonwealth. You will play a critical role in process improvement and efficient operations by ensuring a seamless customer experience statewide.
Responsibilities Include But Are Not Limited To The Following
- Provide supervision and direction to staff responsible for high-volume, high-visibility public services
- Ensure compliance and consistency with laws, regulations, and departmental policies across multiple service delivery channels
- Coordinate statewide operations by managing logistics, staffing, and resources for the Pop-Up Licensing Program.
- Improve accountability and efficiency through monitoring of application processing, reporting, and customer service functions.
- Support public engagement by ensuring timely and accurate responses to citizen inquiries.
- Proven ability to lead and develop staff, fostering accountability and collaboration.
- Experience overseeing high-volume, operations with a focus on efficiency, consistency, and quality.
- Understanding of state and federal driver licensing laws.
- Skilled in analyzing performance data, optimizing resources, and implementing solutions to improve performance.
- Strong communication and relationship-building skills to effectively collaborate with leadership, staff, external partners, and the public.
- Comprehensive health with optional dental and vision insurance.
- Retirement savings.
- Professional development opportunities and ongoing trainings.
- A collaborative and innovative work environment.
- Employee wellness programs.
If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!
We invite you to apply for the opportunity to allow you to expand your learning potential while providing a steady paycheck and benefits.
We look forward to reviewing your application!
Applicants must be currently authorized to work in the United States for any employer.
The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.
EXPERIENCE, TRAINING, OR SKILLS: Four years of professional administrative experience.
Substitute EDUCATION for EXPERIENCE: A master's degree in public or business administration or a related field will substitute for one year of the required experience.
Substitute EXPERIENCE for EDUCATION: Additional administrative, business or research experience will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Incumbents working in this job title primarily perform duties in an office setting.
Salary : $4,225
