What are the responsibilities and job description for the Mortgage Loan Originator I position at Commonwealth CU?
Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That’s why all Commonwealth Credit Union Team Members are expected to live our Team 1 culture in all facets of their position. Our team is committed to ‘bettering lives through our passion to serve’ and this includes everyone - from our team members to the people in the communities we serve. We do this best when we appreciate each other for our differences, foster connections, and ensure an inclusive environment where everyone can thrive and be successful.
Our Mortgage Loan Originators play a pivotal role in assisting our members with securing financing for home purchases or refinancing existing loans.
The Mortgage Loan Originator I meets with borrowers to understand their financial goal and provides guidance to them throughout the loan process. In this role, they are responsible for developing relationships with borrowers, real estate agents, and referral partners, while staying informed of local market trends to create an effective sales approach. They will also identify cross-sell opportunities to promote Credit Union products and services.
In addition, this role must maintain a working knowledge of all rules and regulations pertaining to mortgage applications to ensure a smooth and extraordinary experience for all parties involved.
Registration in the National Mortgage Licensing System (NMLS) is required for this position. If not currently registered, the individual will be required to pass applicable background screening, which may be different from what was required to become employed by the Credit Union.
The duties and responsibilities of a Mortgage Loan Originator include, but are not limited to:
- Communicating effectively with all the levels of staff, including management, peers, and cross-functional departments, ensuring clarity and professionalism in all interactions.
- Building strong, collaborative relationships with borrowers, agents, sellers, and the title company by providing consistent, proactive updates that provide confidence and ensure a smooth loan process.
- Developing relationships with borrowers, real estate agents, and referral partners, while staying informed of local market trends to create an effective sales approach.
- Actively participating in networking events to expand professional connections and generate new business opportunities.
- Identifying cross-sell opportunities to promote Credit Union products and services.
- Consistently meeting mortgage loan growth targets while maintaining exceptional service standards.
- Staying abreast of all applicable laws and regulations to ensure loan files are within compliance.
- Completing all required compliance training and annual NMLS certification in a timely manner.
- Maintaining up-to-date public notary and insurance licensing as required.
- Maintaining a high level of precision and efficiency, consistently completing tasks on or ahead of schedule.
- Maintaining technical skills in all mortgage operation systems (POS, LOS, Servicing Director and Meridian Link), and any other software programs necessary for accurate job performance.
- Enhancing expertise by actively pursuing development opportunities, including but not limited to, attending conferences, acquiring certifications, completing learning courses internally and through other relevant platforms, or engaging in both internal and external leadership programs.
SOME SATURDAY HOURS ARE REQUIRED