HR Assistant

Human Resources Assistant
Commonwealth Casualty Company Phoenix, Arizona, United States (On-site)

Human Resources Assistant
Department: Human Resources

Reports To: HR Manager and HR Director

Location: Phoenix Office

Employment Type: Full Time

Position Summary

The Human Resources Assistant provides administrative and operational support to the HR Manager and HR Director in a fast-paced personal lines insurance environment. This role is responsible for assisting with recruitment, on-boarding, employee records management, benefits administration, compliance tracking, and general HR operations. The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.

Key Responsibilities

Recruitment amp; On-boarding Support

Assist with job postings, resume screening, and interview scheduling
Coordinate background checks and pre-employment documentation
Prepare offer letters and on-boarding packets
Conduct new hire orientation and assist with on-boarding processes
Maintain applicant tracking records
Employee Records amp; HR Administration

Maintain accurate and up-to-date employee files (digital and physical)
Process employment status changes, including promotions, transfers, and terminations
Track employee certifications, licenses (including insurance licensing), and continuing education requirements
Prepare employment verification letters as needed
Assist in maintaining HRIS data integrity
Benefits amp; Payroll Support

Assist employees with benefits enrollment and questions
Coordinate with benefits providers and payroll team
Track PTO, leave requests, and attendance records
Support annual open enrollment process
Compliance amp; Reporting

Ensure compliance with federal, state, and local employment laws
Assist in maintaining required labor law postings
Support internal audits and regulatory documentation (as required in the insurance industry)
Prepare HR reports and metrics as requested
Employee Relations amp; Engagement

Provide administrative support for employee engagement initiatives
Assist with performance review documentation
Help coordinate training sessions and professional development programs
Maintain confidentiality in handling sensitive employee matters


Qualifications

Education amp; Experience:

1–3 years of administrative experience (insurance industry preferred)
High School Diploma
Skills amp; Competencies:

Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office and HRIS systems (Paycor a plus)
Ability to handle confidential information with discretion
Detail-oriented with strong problem-solving abilities
Knowledge of employment laws and HR best practices


Preferred Qualifications

Experience in the insurance industry, particularly personal lines

Work Environment

Office-based position in a professional insurance setting