PHS Program Coordinator

*Job Summary and Responsibilities*

Are you a highly organized, caring medical professional with a passion for pediatric health? Do you excel at coordinating complex programs and empowering families to access vital care? Look no further!

We're seeking an exceptional *Pediatric Program Coordinator* to be the heart of our *Partners for Healthy Students program!* You'll be the driving force behind seamless operations, ensuring children receive the care they need, from clinic visits to crucial community referrals.

• Uses Material Management's Systems for ordering and maintaining clinical and office inventories/supplies. Manages internal program charges and coordinates the reconciliation with Patient Financial Services, Materials Management, and dietary. Manages inventory for clinical and office supplies at appropriate par levels
• Responsible for oversight and coordination of the administrative activities of the respective area of responsibility for the Partners for Healthy Students program so that the operation runs efficiently. Provides oversight and guidance to school nurses and school personnel with intake, eligibility, admission and referral processes for the PHS program. Oversees and coordinates patient scheduling with school nurses, parents and school personnel.
• Responsible for responding to parent/patient inquiries and community inquiries regarding services and billing. Uses sensitive customer relation skills in managing parent/patient/community inquiries. Coordinates inquiries regarding services and manages customer relations when charges have been mailed in error. Coordinates inquiries regarding services, determining eligibility and scheduling if appropriate and necessary.
• Facilitates referrals to community agencies if health and/or social issues are identified in clinics. Coordinates linkage with appropriate community resources, including, but not limited to: Kidscare/AHCCCS, Yavapai County Community Health Services, ADHS Immunization Division and ASIIS, YRMC Ancillary Services, Arizona School for
  
  

the Deaf and Blind, Lion’s Club, American Academy of Pediatrics’ Medical Services Project, Shriner’s Children’s Hospitals and Clinic, mental health providers, Child Find, Arizona Early Intervention Program and Physician offices for cases requiring referrals. Coordinates all dental services and referrals. Manages all referrals to

appropriate community resources. Coordinates all referral processes following YRMC/HIPAA confidentiality guidelines.

• Coordinates and integrates all pertinent information. Maintains all medical records in a confidential manner. Manages medical information including scanning. Maintains efficiency in entering and accessing data in the EMR. Maintains appropriate medical record coding according to YRMC standards. Responsible for organization and maintenance of all PHS medical records according to Hospital/ Health Information Management's standards.
• Maintains clinical standards of care in recording any follow-up inquiries and appropriately documents in the medical record. Obtains appropriate current medical data (e.g. immunization records) for the delivery of quality health care
  
  

*Job Requirements*

Minimum

• Medical assistant obtained within 18 months of hire
• Two years of clinical pediatric experience, preferably in a clinic, hospital, or school setting
• Experience utilizing reporting and query tools
• American Heart Association Basic Life Support for Healthcare Providers
• First Aid certification
• Valid Arizona Driver's License
• Certified Clinical Medical Assistant (CCMA) within 18 months of hire
• Current AZ DPS level one fingerprint clearance card - within 7 days of hire
• Certification in school-based vision and hearing screening procedures by the Yavapai County Educational Service Agency within 18 months of hire
• Ability to work with children and families across all developmental levels
• Ability to care for patients with infectious diseases
• Strong office management and multitasking skills
• Prioritizes and organizes complex duties and problem solves in a competent, positive, professional and creative manner
• Excellent communication, interpersonal and liaison skills and ability to communicate effectively under stressful situations
• Demonstrates flexibility, patience, humor and strong stress management skills
• Ability to be objective in approach to all patients and families, regardless of socioeconomic background and health condition
• Ability to recognize and use medical terminology
• Willingness to learn to drive/operate mobile clinic for emergency purposes only
• Must have own transportation and automobile insurance
• Computer literacy and proficiency in Microsoft Windows
• Ability to accurately and efficiently enter and extract data.
  
  

Preferred

• Experience working in a school setting
• One year of healthcare administrative experience
• Licensed Practical Nurse: AZ (LPN:AZ)
• Electronic Medical Record (EMR) experience, Cerner strongly preferred
• Bilingual in Spanish
  
  

*Where You'll Work*

At *Dignity Health*, living our values means bringing passion into action every day. *[Dignity Health-Yavapai Regional Medical Center](http://yrmc.org/) (DH-YRMC),* now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work, and enjoy the outdoors.

• It is an inviting community with bygone charm and modern amenities.
• Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
• The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.
• Dignity Health-Yavapai Regional Medical Center* extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care have earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020), and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and have placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott have to offer! #hellohumankindness
• Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!
  
  

*Pay Range*

$19.01 - $24.24 /hour