What are the responsibilities and job description for the Medical Assistant Lead position at CommonSpirit Health?
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
As our Medical Assistant Lead, you will assume a crucial supportive role, facilitating and collaborating with the healthcare team and patients/families, and promoting optimal health and safety while leading day-to-day clinical operations.
Every day you will provide direct patient care, delegate duties to office staff, manage operational issues, ensure adherence to clinic quality, regulatory, billing, and customer service standards. You will also serve as the primary point of contact for daily operational issues, assessing, resolving, or escalating as appropriate to Clinic Supervision.
To be successful in this role, you will possess strong clinical skills, proven leadership capabilities in delegating tasks and managing operational issues, exceptional communication skills, and a commitment to ensuring quality, regulatory compliance, and excellent customer service within the clinic.
- Oversees all clinic staff as assigned in accordance with policies and procedures.
- Identifies and resolves clinical operational problems, escalating to Clinic Supervisor and/or Assistant Administrator as necessary.
- Assists in preparing work schedules and in ensuring adequate staffing for patient volume.
- Effectively manages clinical supply ordering and expenses, managing to budget.
- Serves as a professional role model for all staff, demonstrating ethical/legal/professionalism in alignment with the system Standards of Behavior.
- Precepts and mentors new staff or medical assistant students as needed.
Required
- High School Diploma/G.E.D.
- Certified Medical Assistant
- Basic Life Support from the American Heart Association
- Clinical skills and knowledge base specific to specialty
Preferred
- Diploma from an accredited medical assistant's program and externship completed; or EMT training
- One (1) year of MA or EMT experience