What are the responsibilities and job description for the Market Development Representative position at CommonSpirit Health?
Where You’ll Work
With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary and Responsibilities
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Position will be responsible for providing education and information to physicians and providers at assigned facilities and hospitals that frame opportunities for additional awareness and referrals. The approach will be directed by the organizational strategic plan and key service lines business plans. Additionally, the Representative will support the organization’s retention efforts through communication of concerns raised by physicians as they relate to hospital operations and physician referral development. Uncovers, progresses and implements organization-driven business development opportunities
ESSENTIAL KEY JOB RESPONSIBILITIES● Understands and executes growth goals to achieve monthly, quarterly and annual metrics.● Provides weekly, monthly and quarterly reports to Leadership and provides input into the monthly andquarterly operating reports (MOR) on sales encounters and activities tracking to specific predetermined goalsin specified timelines. Develops along with leadership the bridge plan if the metrics are not being achieved.● Allocates the majority time to building existing and new relationships with physicians or key individuals;proactively identifies needs and presents ways that Hospital/Market service lines can add value tophysician/client service needs.● Researches physician clients, gathers market and physician/specialty information from internal sources,researches needs and growth initiatives of service line; creates physician/practice profile prior to initial visit.Performs sales calls and visits with community physicians, their office staffs on a routine and consistent basis,and within guidelines set by the VP of Market Development.Coordinates internal sales activity with others who have responsibility for sales efforts such as laboratory,radiology, out-patient services etc., enabling appropriate call schedules.● Maintains excellent working relationships with all physicians and their staff, facilitating problem resolution asidentified by the client while promoting and utilizing the most efficient and appropriate communication toolsand developing an approach that will address the individual physician’s preferences.● Reports issues to the VP of Market Development, the appropriate Service Line Director and Hospital Leadership to identify rootcause and problem resolution. Responds as directed by administration to situations requiring immediateattention.
● Participates in monthly meetings lead by the VP of Market Development with service line directors and other key hospitalpersonnel to coordinate activities, share visit information gathered and set target lists for future salesactivities. Maintains issues and status completion log from each meeting and provide appropriate follow-upwith internal and external customers.● Maintains encounter file of visits and discussions to enable prompt follow-up and monitoring utilizing accountmanagement platform.
Job Requirements
In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:
● Bachelors degree. Equivalent experience (4 years professional level)may be considered in lieu of degree● Min of three (3) years sales exp. preferably in physician recruitmentand/or medical/pharmaceutical sales
Physical Requirements: Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Salary : $28 - $40