What are the responsibilities and job description for the Human Resources Generalist position at Commonpoint Queens?
To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Human Resources Generalist situated within the Human Resources Department. The Human Resources Department plays a vital role in supporting the agency’s people operations across more than 80 sites and a workforce of nearly 3,000 staff. The individual hired as Human Resources Generalist will manage day-to-day HR operations, including onboarding, employee relations, and HRIS administration, ensuring that staff receive timely, accurate, and mission-aligned HR support. This role reports directly to HR Business Partner.
Responsibilities
- Assist in recruiting activities, including job postings, interview scheduling, and offer coordination.
- Lead and manage the end-to-end onboarding process for all new hires across multiple sites, ensuring a consistent and welcoming experience.
- Prepare and distribute new hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.
- Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.
- Continuously evaluate and improve onboarding workflows to enhance the new hire experience and reduce time-to-productivity.
- Respond to general HR inquiries and provide guidance to staff on HR policies and procedures.
- Support employee relations functions, including documentation, investigations, and resolution tracking.
- Assist in tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.
- Maintain and update employee records in the HRIS system in accordance with agency standards and applicable regulations.
- Run routine reports from HRIS system to support workforce planning and audit readiness.
- Assist with data integrity audits to ensure employee records are accurate and up to date.
- Coordinate training sessions, HR events, and staff development initiatives.
Multi-Site HR Support
- Serve as an HR liaison for assigned program sites, building relationships with site managers and providing on-site HR support as needed.
Offboarding & Separation
- Coordinate separation processes including exit interviews, final paperwork, and system deactivations.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- 2–4 years of professional experience in a human resources role.
- Familiarity with HRIS systems; experience with Workday or ADP
- Demonstrated ability to handle confidential information with the highest level of discretion.
- High attention to detail and ability to manage multiple priorities.
- Excellent organizational, interpersonal, and communication skills.
- Commitment to diversity, equity, and inclusion in the workplace.
- Willingness to occasionally travel to offices located in Queens, the Bronx, and Manhattan.
- Proficiency in Google Suite
- Experience working in a nonprofit, social services, or mission organization is a plus.
- Knowledge of federal, state, and NYC employment laws and regulations.
- Bilingual skills are a plus.
- Strong ability to build relationships and communicate effectively with staff at all levels of the organization.
- Ability to exercise sound judgment, escalate issues appropriately, and thrive in a fast-paced, high-volume environment.
- Strong analytical and problem-solving skills with a solutions-oriented mindset and commitment to diversity, equity, and inclusion.
- Primary office-based environment with regular travel to program sites across Queens, the Bronx, and Manhattan.
- Sedentary work with occasional lifting up to 20 pounds.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to work flexible hours, including occasional evenings or weekends as needed.
Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.
JOB DETAILS
Location: 58-20 Little Neck Parkway, Little Neck, NY, 11362
Working Schedule: Monday – Friday, 9:00am – 5:00pm
Salary Range: $55,000-$65,000.
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Salary : $55,000 - $65,000