What are the responsibilities and job description for the Account Operations Specialist position at Common Waste?
Company Description
Common Waste is a versatile trash management company serving various industries. We offer a wide range of products and services such as compactors, trash collection, roll-off dumpsters, and recycling services to businesses like restaurants, shops, and offices. Our commitment to sustainability is evident through our individualized garbage management approaches and industrial dumpster rental services. We are experts in waste management and recycling consultancy, helping clients significantly reduce waste costs by implementing cutting-edge processes. Trust Common Waste as your reliable trash management partner across multiple industries.
Role Description
This is a full-time on-site role for an Account Operations Specialist located in Farmington, MI. The Account Operations Specialist will be responsible for managing client accounts, ensuring customer satisfaction, and handling customer service inquiries. Day-to-day tasks include communicating with clients to address their needs, and maintaining positive client relationships. The specialist will also coordinate with internal teams to ensure efficient operations and service delivery.
Qualifications
- Excellent Communication skills for client interactions and team coordination
- Logistics Coordination
- Customer / Sales Focused
- Customer Satisfaction and Customer Service experience
- Proven Account Management skills
- Ability to work collaboratively with internal teams
- Detail-oriented and organized
- Experience in waste management or related industries is a plus
- Bachelor's degree in Business, Management, or related field