Program & Referral Coordinator - Bilingual - Part-Time

Common Threads is a 501(c)3 non-profit organization that is national in scope, with strong roots in each of our 12 major program locations. We are dedicated to teaching children and families eligible for SNAP about cooking and nutrition education to encourage health and wellness. We equip under-resourced communities with information to make affordable, nutritious, and appealing food choices wherever they live, work, learn, and play. We know that food is rooted in culture and tradition, promoting diversity in our lessons and recipes. We believe that adequate and healthy food contributes to well-being. For more information, visit www.commonthreads.org or Common Threads’ social media accounts (@CommonThreadsOrg on Instagram or Facebook and @CommonThreadsUS on Twitter.

Position Overview: Program & Referral Coordinator (Part-time)

Common Threads is seeking a passionate, results-oriented Program Coordinator. The Program & Referral Coordinator will manage participant intake, coordinate referrals, facilitate logistics for our work with the 1115 Medicaid Waiver, and support data reporting and compliance.

This is a part-time position that will report to the Senior Director of Operations.

The role follows a remote work model, but candidates must be based in NYC.

Program Coordinator Responsibilities:

• Coordinate participant intake process, including outreach, eligibility screening, and enrollment
• Manage and track referrals from healthcare providers and community-based partners
• Liaise with food vendors and partners to coordinate logistics for delivery of medically tailored food boxes
• Ensure timely and accurate delivery of services to program participants
• Maintain up-to-date records in program databases and track key performance indicators
• Support program evaluation efforts by collecting and submitting required data and documentation
• Serve as a primary point of contact for participants, addressing questions, concerns, and scheduling needs
• Contribute to reports for internal stakeholders and external partners as needed
  
  

The above statements are intended to describe the essential job functions of this role and are not an exhaustive list of all personnel performing this position.

Qualifications:

• Bachelor’s degree in public health, healthcare administration, nutrition or related field
• Bilingual Spanish/English required
• 1-3 years in a client-facing role required
• 1-3 years in a program coordinator role required
• Experience working in Unite Us or a similar healthcare referral platform strongly preferred
• Knowledge of nutrition, cooking, food access, and understanding of healthcare settings is preferred
• Possess a positive, upbeat energy and a passion for wellness, food access, tolerance and awareness, and making a positive impact on society
• Strong time management and logical thinking skills; must be task-oriented
• Strong skills in written & verbal communication, organization, and collaboration
• Computer skills, including Microsoft Word and Excel, Outlook, and Google Drive documents
• Experience and/or high comfort level working virtually with internal and external team members
• A commitment to the mission and values of Common Threads
  
  

Additional Information:

• Common Threads employees are subject to a background check and fingerprinting prior to employment
• This is a part-time position that will primarily work Monday - Friday. Some nights and/or weekends may be required.
• Candidates should ideally reside within New York City.
  
  

Compensation: Salary is competitive and commensurate with experience, geographic location, and organizational pay structure.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use close vision, distance vision, and be able to adjust focus; use hands to finger, handle or feel; and reach with hands and arms.

Common Threads’ EEO Statement:

Common Threads provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Common Threads complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Common Threads expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Common Threads’ employees to perform their job duties may result in discipline up to and including discharge.