What are the responsibilities and job description for the Dispatcher Service Coordinator position at Commercial Appliance Parts and Service?
Join Our Team as a Service Coordinator/Dispatcher!
Are you a high-energy self-starter? Join our commercial kitchen repair company as a Service Coordinator/Dispatcher, coordinating service technicians and ensuring top-notch customer service. We're also seeking a Service Support Specialist to tackle various tasks across all departments, making you an integral part of our team.
This is an IN-PERSON position in Orlando, FL, Full-Time/Hourly, Monday-Friday, 8:00 AM to 5:00 PM.
Position Summary:
As a Service Coordinator/Dispatcher, you'll be responsible for:
- Answering service calls from our customers.
- Communicating with 3rd party applications.
- Assisting in dispatch and filling in when needed.
- Reviewing technician work orders for accuracy.
- Communicating with customers, technicians, and staff.
Key Qualifications:
- Prior HVAC/Service dispatch experience is a plus.
- Ability to multitask effectively.
- Exceptional customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to perform in a fast-paced environment.
- Strong computer skills and experience with Microsoft Office.
- Completion of a satisfactory background check and drug screen is required.
- Must be at least 18 years of age.
Benefits of Joining Our Team:
- Medical, Dental, Vision, and Disability Benefits.
- Life Insurance.
- 401 (k) & Company Match.
- Vacation, sick, and personal time.
- Paid holidays.
- Enjoy the benefits of our Town Shares program, allowing you to share in the long-term financial success of our company as you grow with us!
Join us and be part of a dynamic and rewarding team!
About Commercial Appliance Parts & Service
Since 1946, thousands of restaurants, hotels, hospitals, school districts, and universities throughout Florida and Georgia have been trusted to provide timely, professional service for their commercial cooking & refrigeration equipment. Other customers have come to rely on us to provide sound technical assistance and the correct parts to help them do their own repairs.
Nearly every major manufacturer of commercial cooking and refrigeration equipment relies on us to provide effective warranty service for their new equipment. Let us know if you want to be part of our team! To learn more, please visit us at: http://www.comapp.com
Commercial Appliance Parts & Service is an equal-opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Commercial Appliance Parts & Service is a division of PT Holdings “All Unique All United.”