Demo

Member Services Representative

Commerce Lexington
Lexington, KY Full Time
POSTED ON 6/26/2026
AVAILABLE BEFORE 7/24/2026
Job Description

Bluegrass REALTORS® is a trade association representing over 4,000 real estate professionals across Kentucky. We are currently seeking a Member Services Representative to join our team. This position will be responsible for creating a positive member experience by providing a superior level of customer service to current members and potential new members.

Essential Duties And Responsibilities

  • Provide exceptional customer service to incoming visitors and callers.
  • Develop a working knowledge of the various types of memberships offered by the association and the benefits of membership.
  • Come to understand and be able to explain the basic functions of the MLS and lockbox systems.
  • Ability to accurately and timely route phone calls and visitors to the appropriate team member.
  • Become familiar with REALTOR ® benefits and ancillary services provided by Bluegrass REALTORS®, as well as the Kentucky REALTORS®, and the National Association of REALTORS®.

Preferred Qualifications

  • Prior experience in customer service environment managing inquires in person and via telephone or email.
  • Ability to provide accurate information in a fast-paced environment and work under pressure.
  • Excellent communication skills.
  • Willingness to learn new things and function in a team environment.
  • Proficient in adapting to new technologies
  • Working knowledge of Microsoft Office and Google programs.

Salary.com Estimation for Member Services Representative in Lexington, KY
$35,235 to $42,338
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