Executive Assistant to the CEO

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a hybrid role based in Nashville, TN.

About your new role:

CommandLink is looking for an Executive Assistant to support the CEO directly. This person will manage a demanding, fast-moving calendar, serve as the first point of contact for the CEO's time and attention, and handle sensitive information with discretion. The role requires someone who can anticipate needs before they're voiced, make sound judgment calls independently, and operate with the pace and precision expected at the executive level of a growing infrastructure company.

This is a high-trust, high-visibility position for someone who thrives on complexity and wants to be close to how the business runs.

Key Responsibilities:

• Manage the CEO's calendar end to end, prioritizing competing demands from leadership, board members, customers, and external partners.
• Triage and manage the CEO's inbox, drafting correspondence and flagging what needs immediate attention.
• Coordinate complex domestic and international travel, including itineraries that shift on short notice.
• Prepare materials and logistics for board meetings and leadership offsites.
• Act as a gatekeeper for the CEO's time, screening requests and routing them to the right person or process.
• Handle confidential and sensitive information, including personnel, financial, and strategic matters, with sound judgment.
• Manage expense reports and reimbursements accurately and on schedule.
• Coordinate closely with other executive assistants and the leadership team to keep cross-functional work moving.
• Support special projects and ad hoc initiatives as directed by the CEO.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

Required:

• 5 years of experience as an executive assistant supporting a CEO or senior C-suite executive.
• Proven ability to manage a high-volume, high-stakes calendar across competing priorities.
• Strong discretion and judgment handling confidential information.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft 365, including Outlook calendar and email management.
• Ability to anticipate needs and solve problems independently in a fast-paced environment.

Nice to Have:

• Experience supporting a CEO at a venture-backed or high-growth technology company.
• Experience preparing board meeting materials and coordinating with board members directly.
• Experience coordinating travel and scheduling across multiple time zones.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.