E-commerce Manager – Comfy Cubs (Full-Time, Miami, FL)

Comfy Cubs is seeking an experienced and highly organized E-commerce Manager to oversee and manage our global marketplace operations. This is a full-time, in-house role based in our Miami office. The E-commerce Manager will take ownership of day-to-day marketplace execution while leading an overseas team and ensuring all strategies and SOPs are implemented effectively from start to finish.

This role reports directly to the Managing Partner and plays a key role in maintaining account health, driving growth, and ensuring operational excellence across all marketplaces.

Responsibilities

• Manage and lead a team of approximately 15 overseas employees across customer service, marketplace operations, and data analytics.

• Take SOPs and strategic direction from the Managing Partner and implement them end-to-end with full ownership and accountability.

• Own all day-to-day marketplace operations, ensuring smooth execution and performance across platforms.

• Plan, manage, and forecast deals, promotions, and key sales events.

• Communicate closely with internal teams and department leads to ensure alignment and execution across the company.

• Manage and maintain relationships with marketplace points of contact, while proactively creating new relationships as needed.

• Ensure all marketplace accounts remain compliant, healthy, and in good standing at all times.

• Handle account health escalations, compliance issues, and urgent marketplace-related matters.

• Monitor performance metrics and workflows to ensure nothing falls through the gaps.

Required Skills and Experience

• Minimum of 5 years of experience working with e-commerce marketplaces.

• High-level understanding of Amazon Seller Central and marketplace operations.

• Minimum of 2 years of experience managing a team of 10 or more people.

• Strong organizational skills with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills.

• Experience interviewing, hiring, and onboarding team members.

• Highly proficient with computers, software tools, and project management platforms.

• Goal-driven, enjoys challenges, and is a strong problem solver.

• Positive attitude with a genuine interest in growth and continuous improvement.

Preferred (Nice to Have)

• Experience working with Amazon Mexico Vendor.

Work Location

This is an in-house, on-site position based in Miami, Florida.

About Comfy Cubs

Comfy Cubs is a baby and nursery brand dedicated to making parents’ lives easier with high-quality, affordable, and beautifully designed products. Our assortment includes baby essentials, furniture, and toys sold across multiple global marketplaces. We value motivated, organized team players who thrive in a fast-paced, growing environment and enjoy taking ownership of their work.