HVAC Support Technician (In-Office)

Join a Team That Actually Enjoys the Work!

At Comfortside West LLC, we take pride in the culture we’ve built. The environment is fast-paced, supportive, and driven by people who take their work seriously but also enjoy showing up every day. We’re a growing company, and we’re looking for people who want more than just a job—people who want to build a long-term career and grow with us in the HVAC industry.

We are a distributor of ductless air conditioning systems, specializing in COOPER&HUNTER and OLMO brands, and we continue to expand.

HVAC Support Technician (In-Office)

Pay Range: $23 – $25 per hour (based on experience)
Schedule: Monday–Friday
Shifts available: 8 AM – 4 PM | 9 AM – 5 PM | 10 AM – 6 PM
Location: Full-time, in-office position

This is not a field role. You will be providing technical support over the phone, helping troubleshoot mini-split systems.

Responsibilities

• Answer incoming calls and assist with troubleshooting mini-split systems
• Learn Cooper&Hunter and Olmo products, including error codes and diagnostics
• Help customers with warranty registration and replacement part orders
• Document all technical support interactions
• Assist with testing and minor in-house equipment repairs when needed

Qualifications

• EPA License (Required)
• Minimum 2 years of HVAC field experience (Required)
• Hands-on experience with mini-split systems (Required)
• Strong communication skills (phone, email, and in person)
• Bilingual (English/Spanish) preferred
• Must be authorized to work in the U.S.

Career Growth & Compensation Plan

We offer a structured path for growth with clear opportunities to advance for those who want to develop in the industry.

Tech Rookie (First 60 Days)

• $23–$25 per hour
• Paid training and onboarding
• Company-provided PC
• Merchandise package
• 60-day evaluation

Tech Junior (After 60 Days)

• $750 bonus
• Pay increase
• Health, dental, and vision insurance
• 401(k)
• PTO
• Uncapped commission on parts sales
• Additional training

Tech Senior (Promotion Based on Performance)

• $1,500 bonus
• Annual review or promotion opportunity
• Work with VIP clients
• Field exposure and project support
• Travel opportunities and training responsibilities
• $500 bonus per class conducted
• Event travel with covered expenses

This is a strong opportunity for someone with real field experience who wants to transition into a technical support role while continuing to grow in the HVAC industry with a company that is expanding.

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $1,500