What are the responsibilities and job description for the HVAC Technical Support Specialist position at ComfortSide West LLC (Cooper&Hunter)?
Comfortside West LLC (Cooper&Hunter) is an OEM of residential and commercial HVAC equipment. Cooper&Hunter's global footprint consists of 55 countries with the biggest focus on North America. We take pride in supporting our product and looking to strengthen our technical support department.
HVAC Support Technician (In-Office)
Pay Range: $27 – $33 per hour (based on experience)
Schedule: Monday–Friday
Shifts available: 8 AM – 4 PM | 9 AM – 5 PM | 10 AM – 6 PM
Location: Full-time, in-office position
This is not a field role. You will be providing technical support over the phone, helping troubleshoot mini-split systems.
- Paid training
- Professional development assistance
- 401(k)
- Health insurance
- Retirement plan
- Paid time off
- Vision insurance
- Dental insurance
- Life insurance
- Opportunities for advancement
At Comfortside West LLC, we take pride in the culture we’ve built. The environment is fast-paced, supportive, and driven by people who take their work seriously but also enjoy showing up every day. We’re a growing company, and we’re looking for people who want more than just a job—people who want to build a long-term career and grow with us in the HVAC industry.
Responsibilities
- Answer incoming calls and assist with troubleshooting mini-split systems
- Learn Cooper&Hunter and Olmo products, including error codes and diagnostics
- Help customers with warranty registration and replacement part orders
- Document all technical support interactions
- Assist with testing and minor in-house equipment repairs when needed
Salary : $27 - $33