What are the responsibilities and job description for the Front Desk Associate position at Comfort Suites Portland Airport?
Job Summary
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business functions with enthusiasm and professionalism.
Duties
- Greet guests, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems efficiently, directing calls to appropriate personnel with professionalism and courtesy
- Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools
- Maintain organized office records, including calendars, appointment schedules, and client information using calendar management tools
- Support office management activities by coordinating supplies, managing incoming correspondence, and assisting with clerical duties
- Utilize QuickBooks for basic bookkeeping tasks such as invoicing or expense tracking when necessary
- Provide exceptional customer service by addressing inquiries promptly and maintaining positive client communication
- Responsible to run Hotel Shuttle from Hotel to Airport (Round Trip)
- Light housekeeping helping out breakfast ambassador with morning rush.
Skills
- Proven experience with office management and administrative support in a professional environment
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with productivity software
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
- Skilled in data entry, proofreading, and maintaining accurate records with high attention to detail
- Exceptional phone communication skills with knowledge of multi-line phone systems and phone etiquette
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Experience with QuickBooks or similar accounting software is a plus
- Demonstrated ability to manage calendars, schedule appointments, and coordinate meetings efficiently
- Strong organizational skills combined with time management capabilities to prioritize tasks effectively
- Customer support experience that emphasizes friendly client communication and problem-solving skills
- Technical proficiency in computer applications relevant to office operations and clerical tasks
- Responsible to run Hotel Shuttle from Hotel to Airport (Round Trip)
Join us as a Front Desk Associate to bring energy, efficiency, and professionalism to our organization. Your contribution will help foster a welcoming environment while supporting essential administrative functions that keep our operations running smoothly!
Pay: $16.75 - $18.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $17 - $18