What are the responsibilities and job description for the Night Audit Hotel Associate position at Comfort Suites Fredericksburg North?
We are currently seeking a Night Audit Associate on Rt 17. The available shift is from 11 pm to 7 am.
**Serious applicants must come in to fill out a paper application available in the lobby at the front desk. No phone calls, Please.**
Location: Comfort Suites, 541 Warrenton Road, Fredericksburg VA 22406 and sister property: Quality Inn, 543 Warrenton Road, Fredericksburg VA 22406
We have both full-time and part-time positions available for the role of:
Front Desk Representative
Key Responsibilities:
- Create positive experiences for guests and potential guests.
- Welcome guests, recognize loyal guests, and provide accurate and efficient check-in/check-out processes.
- Assist guests with questions or concerns during their stay, delivering exceptional service.
- Adhere to company standards and procedures to ensure a consistent guest experience, while complying with safety, security, and quality measures.
Front Desk Job Duties Include But Are Not Limited To:
- Communicating with previous shifts and managers for updates on hotel activities.
- Providing check-in/check-out services.
- Delivering superior guest service.
- Managing reservations for arrivals, departures, and in-house guests.
- Processing guest payments.
- Offering information about amenities, services, and local attractions.
- Responding efficiently and in a friendly manner to all hotel guests.
Job Requirements:
- Previous hotel experience is preferred but not required.
- Excellent customer service and communication skills.
- Self-motivation and the ability to work independently.
- Dependability and reliable transportation.
- Ability to work in a standing position for long periods.
- Ability to handle comments and suggestions.
- Flexibility to work any shift, including weekends and holidays.
- Ability to multi-task.
To apply, please visit Comfort Suites at 541 Warrenton Road or Quality Inn at 543 Warrenton Road in Fredericksburg, VA 22406.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $15