What are the responsibilities and job description for the Hospitality Service Representative position at Comfort Suites Fredericksburg North?
Guest Services Representative – Now Hiring
Comfort Suites | Fredericksburg, VA
Location: Comfort Suites – 541 Warrenton Rd, Fredericksburg, VA 22406
Position Type: Full-Time & Part-Time Available
Schedule: Flexible scheduling required, including weekends and holidays
Comfort Suites on Warrenton Road is currently seeking motivated and customer-focused individuals to join our team as Guest Services Representatives. This role is ideal for someone who enjoys working with people, providing excellent service, and creating a welcoming experience for every guest.
If you have a background in customer service and enjoy working in a fast-paced environment where every day is different, we encourage you to apply.
About the Role
As the first point of contact for our guests, the front desk team plays a key role in creating a positive and memorable stay. Our Guest Services Representatives are responsible for delivering exceptional hospitality while ensuring smooth daily operations at the front desk.
Key Responsibilities
Welcome guests with professionalism and a friendly attitude during check-in and check-out
Assist guests with reservations, questions, and special requests
Accurately process payments and maintain reservation records
Provide helpful local recommendations and information about the area
Communicate clearly with housekeeping and management to ensure guest needs are met
Maintain a clean, organized, and welcoming lobby environment
Handle guest concerns with professionalism and a problem-solving mindset
What We’re Looking For
Strong customer service background (retail, hospitality, restaurants, or similar experience preferred)
Friendly, positive personality with strong communication skills
Dependable and professional work ethic
Ability to multitask and stay organized in a busy environment
Reliable transportation and punctuality
Availability to work weekends and holidays as needed
Hotel experience is a plus, but we are willing to train the right candidate who has strong customer service skills and a willingness to learn.
What We Offer
401(k) program
Supportive, team-oriented work environment
Opportunity for growth within the Choice Hotels brand
A workplace where great service and teamwork are valued
How to Apply
Please apply in person by completing a paper application at the front desk.
Comfort Suites
541 Warrenton Rd
Fredericksburg, VA 22406
Please do not apply through really and no phone calls regarding the position.
We are looking for individuals who take pride in providing excellent customer service and creating a welcoming experience for every guest.
Serious applicants only.
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $14 - $15